ENGLISH 11
Storage
You can store the mains cord by winding it round the base of the appliance.
Guarantee & service
If you need information or if you have a problem, please visit the Philips Web site at www.philips.com or contact the Philips Customer Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could encounter. Please read the different sections for more details. If you are unable to solve the problem, please contact the Philips Customer Care Centre in your country (you will find its phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local Philips dealer or the nearest Philips service centre.
Problem | Solution |
The appliance does not work | This appliance is equipped with safety systems.The appliance will |
| not work if the accessories have not been assembled properly |
| onto the motor unit or have not been assembled at all. Check |
| whether the accessories have been assembled properly (see |
| various sections of these directions for use). Switch off the |
| appliance first! |
The blade unit or the motor is blocked.
Switch the appliance off, remove some of the ingredients and start processing a smaller quantity.
The motor unit gives off an unpleasant smell the first few times the appliance is used.
This is normal. If the appliance continues to give off this smell after you have used it a few times, check whether the quantity you are processing, the processing time and the processing speed are correct.
The appliance makes a lot of noise, produces an unpleasant smell, feels hot to the touch, emits smoke, etc.
Although the filter has been assembled, the fruit juice or soy milk contains pulp.
Switch the appliance off and unplug it. Contact the Philips Customer Care Centre in your country or the nearest Philips service centre.
Make sure that the filter has been assembled properly in the blender jar. Check whether the quantity you are processing, the processing time and the processing speed are correct.
*If the problems persist or if other problems occur,please contact the Philips Customer care Centre or nearest Philips Service Centre.
