Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues	Solutions and Explanations

The TV won’t turn on.	Make sure the AC power cord is securely plugged into the wall outlet and the TV.
	Make sure the wall outlet is working.
	Try pressing the Pbutton on the TV to make sure the problem is not the remote. If the TV
	turns on, refer to the “Remote control does not work” item below.

There is no picture/video.	Check the cable connections. Remove and reconnect all cables connected to the TV
	and external devices.
	Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to
	match the TV's input connections. For example, if the output of an external device is
	HDMI, it should be connected to an HDMI input on the TV.
	Make sure your connected devices are powered on.
	Be sure to select the correct input source.
	Reboot the connected device by unplugging it, and then reconnecting the device’s
	power cable.

The remote control does not	Replace the remote control batteries. Make sure the batteries are installed with their
work.	polarities (+/–) in the correct direction.
	Clean the sensor’s transmission window on the remote.
	Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

The remote control of the cable/	Programme the Cable/Set remote control to operate the TV. Refer to the Cable/Set-
set top box doesn’t turn the TV	Top-Box user manual for the SAMSUNG TV code.
on or off or adjust the volume.

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

English

English - 21

UE78HU8500ZXZT specifications

The Samsung UE78HU8500ZXZT is a remarkable piece of technology that redefines the viewing experience through its impressive array of features. As a part of Samsung's acclaimed HU8500 series, this 78-inch Ultra HD television captures attention with its stunning design and advanced capabilities.

One of the standout features of the UE78HU8500 is its 4K resolution, boasting a pixel resolution of 3840 x 2160. This ultra high-definition display provides four times the detail of Full HD, leading to more vibrant images, clearer visuals, and enhanced depth. Whether you are watching movies, sports, or playing video games, the lifelike image quality transports viewers directly into the action.

The panel technology utilized in this model is Advanced Clear Motion Rate, which is Samsung's proprietary motion technology designed to provide smoother and clearer images during fast-paced scenes. This is particularly beneficial while watching live sports or high-octane action movies, eliminating blurring and improving the viewing experience.

The UE78HU8500 incorporates Samsung’s Micro Dimming Ultimate technology, which enhances contrast and allows for deeper blacks and brighter whites. This technology works by analyzing the content on screen in real-time, adjusting each pixel to deliver spectacular contrast levels and superior picture quality.

Additionally, the television features a robust Smart TV platform, enabling access to a wide range of streaming services, including Netflix, YouTube, and more. The intuitive user interface makes navigation effortless, offering personalized recommendations based on viewing habits.

The built-in Tizen operating system enhances connectivity options, allowing users to enjoy content from various devices seamlessly. With support for multiple HDMI ports and USB connections, users can easily connect gaming consoles, Blu-ray players, and sound systems.

Moreover, the design of the UE78HU8500 is sleek and modern, with a slim bezel that maximizes the screen size while minimizing distractions. The television can be mounted on a wall or placed on a stand, fitting effortlessly into any home décor.

The Samsung UE78HU8500ZXZT stands out as a technologically advanced television, combining stunning visual performance with a user-friendly Smart TV experience. Its combination of high-resolution imaging, advanced motion and contrast technologies, and comprehensive connectivity make it a compelling choice for anyone seeking to elevate their home entertainment setup.

Samsung UE78HU8500ZXZT manual Troubleshooting

Models: UE78HU8500ZXZT