Samsung QE75Q7FNALXXN Finding the contact information for service, How does Remote Support Work?

Models: UE49NU8049TXZG QE75Q7FNAUXRU UE65NU7475UXXC UE65NU7300KXXU UE65NU7400SXXN QE65Q9FNALXXN UE49NU7100KXXU UE65NU7442UXXH UE65NU8040LXXN QE75Q9FNATXXH UE65NU8072TXXH QE55Q9FNATXZT QE55Q7FNATXXC UE49NU7175UXXC UE55NU7305KXXC

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How does Remote Support Work?

You can easily get Samsung Remote Support service for your TV:

1.

2.

3.

4.

Call the Samsung Contact Centre and ask for remote support.

Open the menu on your TV and go to the Support section. (

 

Settings Support)

 

Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the technician.

The technician will then access your TV.

Finding the contact information for service

Settings Support About This TV Try Now

You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.

"" You can also view information by scanning the QR code of your TV.

"" You can also start this function by pressing and holding the

button for 5 or more seconds. For standard remote control,

press and hold the

(Play) button for 5 or more seconds. Continue holding the button until the customer information

pop-up window appears.

 

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Samsung QE75Q7FNALXXN manual Finding the contact information for service, How does Remote Support Work?, Settings Support