The problem

Try this!

The message "Connecting

 

 

to Anynet+ device..." or

You cannot use the remote control when the TV is configuring Anynet+ or switching to a

"Disconnecting from

viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or

Anynet+ device" appears

has switched to a viewing mode.

on the screen.

 

 

 

 

 

The Anynet+ device won't

You cannot use the play function when Start Setup is in progress.

play.

 

 

 

 

 

Check whether the device supports Anynet+.

 

Check whether the HDMI cable is properly connected.

 

Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.

The connected device is

●●

Settings General External Device Manager Anynet+ (HDMI-CEC)

Scan for Anynet+ devices again.

not displayed.

 

 

 

Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is

 

connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.

 

If the connection is terminated because there has been a power failure or the HDMI cable has

 

been disconnected, please scan for the device again.

 

 

The TV audio is not being

Connect an optical cable to the TV and the receiver.

ARC enables the TV to output digital sound via the HDMI (ARC) port.

played through the

However, ARC is only available when the TV is connected to an audio receiver that supports

receiver.

ARC.

 

 

 

 

 

 

I Have Trouble Launching/Using Apps

When apps aren't working, these steps may help resolve the problem.

The problem

Try this!

 

 

I launched an app, but

Languages supported by the app may be different from the user interface language. The ability

it's in English. How can I

to change the language depends on the service provider.

change the language?

 

 

 

My application is not

Check with the service provider.

working.

Refer to the Help section on the application service provider's website.

 

 

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Samsung UE65NU7100KXXU, UE82NU8009TXZG, UE65NU8509TXZG, UE55NU8059TXZG, UE65NU8009TXZG Have Trouble Launching/Using Apps, 135
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UE65NU7445UXXC, UE65NU7170UXZG, UE55NU7170UXZG, UE65NU8050LXXN, UE55NU8000TXZG specifications

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