Troubleshooting, Precautions and Notes

Updating the TV’s Software

111Updating the TV’s software to the latest version

111Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

112 Scanning the TV and connected storage for malicious code

Using Other Functions

112Running the accessibility functions

112Running Accessibility Shortcuts

113Enabling voice guides for the visually impaired

113Audio Description

114White text on black background (high contrast)

114Setting the screen to a black and white tone

114Inverting the screen colour

114Enlarging the font (for the visually impaired)

115Learning about the remote control (for the visually impaired)

115Learning about the TV menu

115Watching TV broadcasts with subtitles

116Listening to the TV through Bluetooth devices (for the hearing impaired)

116Configuring advanced system settings

117Restoring the TV to the factory settings

HbbTV

Using a TV Viewing Card (“CI or CI+ Card”)

119Connecting the “CI or CI+ Card” via COMMON INTERFACE slot with the CI CARD Adapter

120Connecting the “CI or CI+ Card” via COMMON INTERFACE slot

120Using the “CI or CI+ Card”

Teletext Feature

121On the Samsung Smart Remote

123On the standard remote control

124Typical Teletext page

Troubleshooting

Getting Support

125Getting support through Remote Management

126Finding the contact information for service

127Requesting service

Diagnosing TV operational issues

There Is a Problem with the Picture

128 Testing the picture

I Can't Hear the Sound Clearly

131 Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

The TV Won't Connect to the Internet

The Schedule Recording/Timeshift Function Isn't Working

Anynet+ (HDMI-CEC) Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Precautions and Notes

Before Using the Recording and Timeshift Functions

139Before using the recording and schedule recording functions

141Before using the timeshift function

Supported broadcasting audio options

Read Before Using Apps

Read Before Using the Internet

144 Read before setting up a wireless Internet connection

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