Asko W6641 W661 operating instructions Troubleshooting, Emergency Drain Hose, Before YOU Call

COMMON LAUNDRY PROBLEMS (CONTINUED)

Problem Possible Cause Suggested Solution

Excessive	Machine too full	Permanent press items should be washed in half-loads to prevent
wrinkling		wrinkling. If possible, use a slower spin speed.
	Water too hot	Use lower wash temperature settings.
Rips, snags,	Sharp objects in pockets	Empty all pockets and turn inside out before laundering.
excess wear	Hooks, snaps, zippers,	Fasten all hooks, snaps, and zippers before laundering to avoid snags.
	buckles	Remove sharp buckles. Turn knits inside out.
	Harsh chemicals	Before washing, rinse harsh chemicals (such as battery acid, hair
		care chemicals, cleaning solutions, etc.) from towels and other articles
		to avoid holes in fabrics. Do not allow these unrinsed items to contact
		other fabrics.
	Existing rips and tears	Mend all garments before laundering to prevent enlarging of rips.
	Permanent press items	These items may fray at edges from normal wear, not the washer.
		Wash only in half loads and don’t wash in the same load with heavy
		items, such as towels or jeans.

TROUBLESHOOTING

If you should experience a problem with your washer, you should review the following list of frequently encountered situations. It could save you the cost and inconvenience of a service call.

Even though the product is under warranty, if the problem is not caused by defective workmanship or materials, you will be charged for a service call. Refer to page 22 to determine what is and is not covered under your warranty. If you’re still not sure, contact the ASKO Advisory Center before you call a service technician.

EMERGENCY DRAIN HOSE

Should you ever need to drain the water from the unit in the event of a power outage, use the drain hose next to the pin trap, as illustrated below.

1.Using the flat edge of the liquid detergent partition piece, a flat- head screwdriver or similar item, gently pry open the drain pump cover, as illustrated.

2.Before you proceed, place a shallow container on the floor near the drain to catch the water.

3.Pull the small black drain hose loose from its position on the door cover and let the water drain into the container.

4.When the machine is empty, reconnect the

hose securely to its position on the door before you close the drain pump cover.

BEFORE YOU CALL

Before calling for service or contacting ASKO regarding a warranty issue, make a note of the model name, type number and serial number. The model is on the front of the detergent drawer. The type plate with the type name and serial numbers is located above the glass door. (See illustration below.)

Model Name

(e.g., W6021, W6221, etc.)

Type plate

(see below)

Type

Name

Type: WMxx

12-digit

000000000000 Serial

Number

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