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COMMON LACOMMON LAUNDRUNDRY PRY PROBLEMSOBLEMS(CONTINUED) (CONTINUED)
ProblemProblem Possible CausePossible Cause Suggested SolutionSuggested Solution
Empty all pockets and turn inside out before laundering.
Fasten all hooks, snaps, and zippers before laundering to avoid snags.
Remove sharp buckles. Turn knits inside out.
Before washing, rinse harsh chemicals (such as battery acid, hair
care chemicals, cleaning solutions, etc.) from towels and other articles
to avoid holes in fabrics. Do not allow these unrinsed items to contact
other fabrics.
Mend all garments before laundering to prevent enlarging of rips.
These items may fray at edges from normal wear, not the washer.
Wash only in half loads and don’t wash in the same load with heavy
items, such as towels or jeans.
Rips, snags,
excess wear Sharp objects in pockets
Hooks, snaps, zippers,
buckles
Harsh chemicals
Existing rips and tears
Permanent press items
Permanent press items should be washed in half-loads to prevent
wrinkling. If possible, use a slower spin speed.
Use lower wash temperature settings.
Excessive
wrinkling Machine too full
Water too hot
TRTROUBLESHOOOUBLESHOOTINGTINGIf you should experience a problem with your washer,
you should review the following list of frequently
encountered situations. It could save you the cost and
inconvenience of a service call.
Even though the product is under warranty, if the problem
is not caused by defective workmanship or materials,
you will be charged for a service call. Refer to page 22
to determine what is and is not covered under your
warranty. If you’re still not sure, contact the ASKO
Advisory Center before you call a service technician.
EMERGENCY DRAIN HOSEEMERGENCY DRAIN HOSE
Should you ever need to drain the water from the unit in
the event of a power outage, use the drain hose next to
the pin trap, as illustrated below.
1. Using the flat edge of
the liquid detergent
partition piece, a flat-
head screwdriver or
similar item, gently pry
open the drain pump
cover, as illustrated.
2. Before you proceed,
place a shallow
container on the floor
near the drain to catch
the water.
3. Pull the small black
drain hose loose from
its position on the door
cover and let the water
drain into the container.
4. When the machine is
empty, reconnect the
hose securely to its position on the door before you
close the drain pump cover.
BEFORE BEFORE YYOU CALLOU CALL
Before calling for service or contacting ASKO regarding
a warranty issue, make a note of the model name, type
number and serial number. The model is on the front of
the detergent drawer. The type plate with the type name
and serial numbers is located above the glass door.
(See illustration below.)
Type plate
(see below)
Model Name
(e.g., W6021, W6221,
etc.)
Type: WMxx
000000000000
Type
Name
12-digit
Serial
Number