More help REQUIRE ASSISTANCE
WITH YOUR PRODUCT?
Purchase any Samsung
1V
and you'll
enjoy the convenience
of
Samsung
Service. If you require any assistance with
your
TV,
first try any
of
Samsung's helpful
support options listed here.
Troubleshooting
For more quick solutions
to
common
issues, see Troubleshooting and
Maintenance
in
the user's manual.
Built-in user manual
!#· On the Samsung Smart Control,
press the KEYPAD button, and then
select e-Manual on the On-Screen
Remote. You can also select Support
> e-Manual
in
the 1V's menu.
Scan the QR code to view our
helpful How-to Videos
Scan this with your
smart phone
to
see
helpful videos.
Tech Support and Chat
~·
www.samsung.com/support
Remote Support
Samsung Remote Support service
offers you one-on-one support with
a Samsung Technician
who
can
remotely diagnose your
1V.
For Remote Support:
, Call the Samsung Contact Center
at 1 -800-SAMSUNG and ask for
remote support.
Open the menu on your TV and
go
to
the Support section.
·
~
Select Remote Management, and
then read and agree
to
the service
agreements. When the PIN screen
appears, provide the
PIN
number
to
the agent.
The agent accesses your
TV.
If
you experience issues, please
do
not take the
1V
back
to
the store.
In
the United States
of
America, call us at 1-800-SAMSUNG (1-800-726-7864) or
visit us at www.samsung.com or www.samsung.com/spsn for support and warranty
service.