1. TROUBLESHOOTING (Cont.)

5

Error Message

When an abnormality occurs inside the copier or the copier is operated improperly, an error message is displayed on the LCD. Take the appropriate action by referring to the following chart.

For error messages that are not described below, refer to the Copying Function in the Operator’s Manual.

Note

When the message “Misfeed in xxxx”, “CASSETTE xx empty”, “LCF empty”, “Add paper”, “Toner empty”, or “Replace process unit” is displayed, memory reception may be performed. Clear the message without turning off the power.

Error Message

Cause

Solution

Broken registration

Auto dialer numbers and initial set- Press

to restore the idle state. If this

ting have been lost (due to a lengthy Error Message is repeatedly displayed,

 

power failure, depleted battery, etc.)

machine programming has become corrupted.

 

 

The machine must be reinitialized by a trained

 

 

technician. Call for service.

 

 

 

 

 

 

 

 

 

Line busy

A direct transmission was made to

Press

 

to restore the idle state.

 

 

a remote fax that was busy.

Retry the transmission.

 

 

 

 

 

 

 

 

 

Communication

A communication error occurred

Press

 

to restore the idle state.

 

error

during a transmission.

Retry the transmission.

 

 

 

 

 

 

 

 

 

Feature unavailable

• Communication error resulting

Press

 

to restore the idle state.

 

 

from a security code disagreement

Confirm the security code or telephone

 

during a MAILBOX transmission.

number, and then retry the transmission.

 

• Communication error resulting

 

 

 

 

 

 

 

 

from a telephone number conflict

 

 

 

 

 

 

 

 

during a security transmission.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power failure

Reserved jobs or received image

Press

 

 

 

 

 

to restore the idle state. Check

 

 

 

data were erased due to a lengthly

the POWER FAILURE LIST that was output for

 

power failure.

information on any lost communication.

 

 

 

 

 

Memory is full

The memory became full during

Press

 

 

 

to restore the idle state.

 

 

 

data entry into memory during a

<Memory full during transmission>

 

transmission or reception.

Wait for the memory to become available and

 

 

then retry memory transmission, or perform a

 

 

direct transmission.

 

 

<Memory full during reception>

 

 

Contact the other party to re-transmit the

 

 

document.

 

 

5-4TROUBLESHOOTING

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Toshiba e-studio 16/20/25 manual Troubleshooting, Error Message
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e-studio 16/20/25 specifications

The Toshiba e-studio 16/20/25 series represents a sophisticated collection of multifunctional copier systems designed for small to medium-sized businesses. These models are celebrated for their compact design, powerful features, and efficient performance, making them an ideal choice for offices that require reliable document management solutions.

One of the standout features of the e-studio series is its high-quality printing, copying, and scanning capabilities. With print speeds ranging from 16 to 25 pages per minute, these devices ensure that your documents are produced quickly and efficiently, without sacrificing quality. The e-studio models leverage Toshiba’s advanced print technology to deliver sharp text and vibrant images, meeting the diverse needs of professional environments.

Integrated with user-friendly controls, the e-studio series prioritizes ease of use. Its intuitive touch-screen interface allows for straightforward navigation and quick access to essential functions. This enhances productivity, helping users streamline their daily tasks. Additionally, the series offers a range of customizable settings, enabling businesses to tailor the device to their specific workflow requirements.

Another important aspect of the e-studio 16/20/25 series is their robust scanning capabilities. These models support color and monochrome scanning, providing options for various document types. Scanned documents can be easily converted into digital formats and shared via email or saved directly to USB drives or network folders, optimizing document workflow and increasing efficiency.

Energy efficiency is a key characteristic of Toshiba’s e-studio series. These devices are designed with eco-conscious technologies, such as energy-saving modes that minimize power consumption during idle times. The use of long-lasting toner cartridges further reduces waste, aligning with sustainable business practices.

Security features are also paramount in the e-studio 16/20/25 series. With built-in data encryption and secure printing options, businesses can safeguard sensitive information and ensure compliance with privacy regulations. This level of security combined with the multifunctional capabilities makes the e-studio series an ideal solution for offices handling confidential documents.

In conclusion, the Toshiba e-studio 16/20/25 series stands out in the market for its blend of performance, user-friendliness, and eco-friendly features. These devices not only enhance productivity through their versatile functionalities but also support businesses in achieving sustainable operational goals. With their commitment to quality and innovation, Toshiba continues to be a trusted name in the world of office equipment.
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