Error Codes Printed on Reports

When an Error Code is printed as the status indication on Transmission Reports, etc., refer to the following description for the applicable Error Code to determine the cause.

Error Code	Cause	How to Correct

10	Paper Empty	Load recording paper and set the paper cassette.

11	Recording paper Jam	Remove the Jammed recording paper.

12	Document paper Jam	Remove the Jammed document.

13	A cover was opened.	Close the cover, then retry.

20	Power Failure	Retry the transmission or ask the remote party to
		transmit the document again.

21Error relating to the printer or memory. Remove the cause of the error or the printer, if any. Then ask the remote party to retry the transmis- sion. If not corrected, call your service representa- tive.

30	was pressed during the com-	Retry the transmission or ask the remote party to
	munication.	transmit the document again.

32	Page # Mismatch	Check the actual document count.

33	Polling Error	Check polling options setup (security code, etc.),
		and check if the polling document exists.

42During a memory transmission or a Divide the originals into several transmissions for memory reception, the machine ran out memory transmission. For a memory reception, of image memory. The machine’s image remove the cause of the error, then ask the remote

	memory was exhausted.	party to retransmit the document.
50	Line Busy	Confirm the telephone number and then send the
		document again.

53	Security mismatch in Relay or Mailbox	Confirm the remote party’s security code, system
	transmission.	password, and your setup.

80	Signal Error or Line Condition Error	Retry the communication. Frequent failures may in-
82		dicate a phone line problem. If possible, move the
83		unit to another line and try your communications
85		again.
86

5-8TROUBLESHOOTING

e-studio 16/20/25 specifications

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Toshiba e-studio 16/20/25 manual Error Codes Printed on Reports

Models: e-studio 16/20/25

Error Codes Printed on Reports

and check if the polling document exists.

e-studio 16/20/25 specifications