RDC Remote Diagnosis Configuration | Toshiba e-studio 16/20/25

1. RDC (Remote Diagnosis Configuration) Service

This machine has a function to receive the following services remotely. (Consult your authorized TOSHIBA dealer for assistance in using this function.)

RDC (Remote Diagnosis Configuration)

This service enables the machine to be dialed from a service center to retrieve information and reports, set various machine settings, program data, and upgrading the firmware in the machine. A separate contract with the service center will be required to receive this RDC service.

Notes

•This capability is currently under development and is not yet available. This RDC Service will be restricted to TOSHIBA trained technicians working for TOSHIBA authorized dealers and will not be available in all areas.

•This function is not available in the United States.

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Toshiba e-studio 16/20/25 manual RDC Remote Diagnosis Configuration Service

e-studio 16/20/25 specifications

The Toshiba e-studio 16/20/25 series represents a sophisticated collection of multifunctional copier systems designed for small to medium-sized businesses. These models are celebrated for their compact design, powerful features, and efficient performance, making them an ideal choice for offices that require reliable document management solutions.

One of the standout features of the e-studio series is its high-quality printing, copying, and scanning capabilities. With print speeds ranging from 16 to 25 pages per minute, these devices ensure that your documents are produced quickly and efficiently, without sacrificing quality. The e-studio models leverage Toshiba’s advanced print technology to deliver sharp text and vibrant images, meeting the diverse needs of professional environments.

Integrated with user-friendly controls, the e-studio series prioritizes ease of use. Its intuitive touch-screen interface allows for straightforward navigation and quick access to essential functions. This enhances productivity, helping users streamline their daily tasks. Additionally, the series offers a range of customizable settings, enabling businesses to tailor the device to their specific workflow requirements.

Another important aspect of the e-studio 16/20/25 series is their robust scanning capabilities. These models support color and monochrome scanning, providing options for various document types. Scanned documents can be easily converted into digital formats and shared via email or saved directly to USB drives or network folders, optimizing document workflow and increasing efficiency.

Energy efficiency is a key characteristic of Toshiba’s e-studio series. These devices are designed with eco-conscious technologies, such as energy-saving modes that minimize power consumption during idle times. The use of long-lasting toner cartridges further reduces waste, aligning with sustainable business practices.

Security features are also paramount in the e-studio 16/20/25 series. With built-in data encryption and secure printing options, businesses can safeguard sensitive information and ensure compliance with privacy regulations. This level of security combined with the multifunctional capabilities makes the e-studio series an ideal solution for offices handling confidential documents.

In conclusion, the Toshiba e-studio 16/20/25 series stands out in the market for its blend of performance, user-friendliness, and eco-friendly features. These devices not only enhance productivity through their versatile functionalities but also support businesses in achieving sustainable operational goals. With their commitment to quality and innovation, Toshiba continues to be a trusted name in the world of office equipment.

Contents

STUDIO16 / 20 Page Electronic Imaging Division Musick, Irvine, CA For U.S.A. only For Canada only Office Product Group McNABB Street For New Zealand only17th Floor Queen Street Auckland New Zealand Phone 64 9 307 Preface Super G3 High-speed Communications Destination telephone directory Dual accessHigh-resolution U-FINE mode Weekly timer mode Table of Contents Advanced Features Table of Contents Troubleshooting Specifications When a Power Failure Occurs PrecautionsPage Description of the 1 Digital Copier Description of the Digital Copier STUDIO16 Description of the Optional Equipment STUDIO20/25 Description of the Optional Equipment ADF Automatic document feeder Used to adjust the brightness of the message display panelMain Components Brightness control Main Components Connecting the Cables Keyboard Description of the Control Panel Printer key Cancel keyImage Mode key Arrow keys Description of the Control Panel Function KeysKeyboard See page 4-8, 4-10 Enables or disables Secure RX See pages 4-42Prints a Job Reservation List See Print a transmission report for one job 12DESCRIPTION of the Digital Copier Basic Operation Memory RX Setting RECEPTION-TYPES of Auto Reception Mode Send Modes Multi-address transmission See Send ModesPolling transmission See Security TX Receiving Modes Original About OriginalsOriginal Size Original Scanning Range Message Ready indicates that you can make copies at any time Lifting the original cover or the automatic document When Placing the Original on the GlassAbout Originals Against the original scale Precautions When Feeding Originals Preparing for TransmissionTaped, pasted or clipped cut out originals Damp originals Press the key HOW to SET Scanning ConditionsHow to Set the Resolution FAX mode Illuminates How to Set Image Quality ModeKey until the desired mode lamp Press Key Is no need to set it HOW to SET Scanning ConditionsHow to Set Image Density Automatic Image Density Mode Setting Procedure Select Manual by pressing the key and press Manual Image Density Mode Setting ProcedureKey to complete the setting Press Select the original size Press the keyAfter scanning Press After scanning the next sheet, return to this step Select Build job ItemSet the items to change Scanning the Next Sheet Specifying the Remote FAX Keypad DialingIf you make a mistake, press the key on Tone Key Pause Key Destinations must already have been entered See Specifying the Remote FAXPress the or key Here. e-STUDIO16 only. See Alphabet Dialing Enter the search characters using the keyboard onPress Key Select the Alphabet Dialing Then Flip Panel and press the key You can see the registered groups in the list See One Touch Dialing Press Key Press the desired One Touch Dialing by REDIAL/PAUSE Key Press the keyKey Sending Originals Memory TX Press Key Place the original Memory TX Set the scanning conditions. See pages 2-10 to Direct TX by Default SettingSending Originals Direct TX Press the key Place the original Press Temporary Direct TXKey Select the desired Direct TX Option See pages 2-10 to Remote FAX, press the key To cancel setting midway, pressSending Originals Direct TX On-hook Transmission Remote FAX, press Key Press Key. Select 1.TRANSMIT Off-hook Transmission External Telephone Dialing Checking Transmission Results on the Message Display Checking Transmission Results Select the Print Number Checking Transmission Results by Printing Reports TX mode Checking Transmission ResultsChecking Reserved Transmissions by Printing Reports Or key Canceling TransmissionsCanceling transmissions during scanning Select the desired job to be canceled by using Select the desired option Canceling TransmissionsCanceling Direct Transmission Press To cancel the transmission, press Manual Receive is selected RECEPTION-TYPES of Auto Reception ModePress then Select the desired Receive Mode Auto Receive is selected Press the key to return to the initial screen for FAX RECEPTION-TYPES of Auto Reception Mode Eliminate the problem Memory RXOutputting Originals Stored in the Memory Using the Telephone On-hook DialingPress Key Dial the remote telephone number Key to Press Key To receive a tone service, pressSwitch over to tone transmission Sending a Tone 38BASIC Operation Advanced Features 2HANDY Features Delayed Communication Time Designation Digital keys. Press Key to move CursorSpecify the remote FAX, and press the key Priority Transmission Priority TX Press Key on the Function key panelSpecify the remote FAX number To select 6. Duplex SENDING, press To select 2. ON, press Make sure that Memory TX has been set in the FAX SetupSending TWO-SIDED Originals Set the scanning conditions. See pages 2-10 to See pages 2-16 to LOW Speed TransmissionSelect the desired bit rate Specifying the remote FAX and press Enter the remote FAX number Multi-Key Quick BroadcastAlphabet Dialing See MULTI-ADDRESS Transmission Broadcasting Select the Delete or Modify Facsimile NumberSelect Complete and press key Group Broadcast Transmission Mailbox ITU-T Compatible Mailbox ITU-T Compatible Setting Up an Open MailboxSelect the password option Enter the password Press Then To select 3. Mailbox DELETE, press Enter the password and pressSelect the Mailbox Setup Deleting an Open Mailbox Reserving a Document to a Mailbox Local Hub Facsimile starts printing the document Enter the password and press the keyScreen for entering the password Printing a Document from a Mailbox Local Hub Dial the FAX number of the remote hub unit Sending a Document to a Mailbox Remote Hub Retrieving Polling a Document from a Mailbox Remote Hub Enter the password to access the Confidential Box Deleting Documents in a Mailbox Local Hub Enter the box number to be deleted its contents Relay Transmission, Relay-Relay Transmission Overview What is a Relay Transmission?What is a Relay-Relay Transmission? Relay Transmission Facsimile unit How to Setup a Relay TransmissionRelay Transmission Conditions for a Relay/Relay-Relay Transmission Network Setting Up a Relay Box To select 2. Mailbox SETUP, pressPress Key Displaying the Mailbox Menu and select BOX Enter the Group Number and press the key Enter the End StationPress Enter the Abbreviated Dial Number and press If an end station is assigned to a Group Number, press Deleting a Relay Box Press Go to Step Relay Transmission to a Remote Hub Polling Communications Polling ReservationSame as for Group multi-address transmission. See Using Polling CommunicationsKey, if necessary Programmed to the document to be polled, press To Step Individual Polling RX Used, press Go to Step Be retrieved and press the keySelect the Security Option Programmed To the document to be polled, press Go to Step Turnaround Polling Press Then Select the Security OptionProgrammed to the document to be polled, press To Step To select 5. DURATION, press UsingContinuous Polling Press Then To select 6. INTERVAL, press To select 4. END, press To select 7. SECURITY, pressTo select 2.ENTER TEL NUMBERS, press To select 1.YES, press Clear the Settings of the Continuous Polling Enter the Dial number Dialing, and Keypad Dialing by usingWhen all the required entries are performed, press Chain Dialing 32HANDY Features Entering to TEL List Entering Characters Outputting Lists & Reports Entering Characters Keys used for Character EntryProvides the user interface for entering numeric characters Special Character Table Entering Characters Example Enter Chicago Entering CharactersPress key while pressing the key Keys To enter Press To quit character entry Press the key to delete the D Correct Entered CharactersPress the key to delete hicago While pressing Key One Touch Numbers Entering the Remote FAX NumberEntering to TEL List Abbreviated Dial Numbers Entering Abbreviated Dialer Registration Press Key Entering the Remote FAX Number To select 5. Quality TX, press After you have done all required settings, selectTo select 3. TX REPORT, press To select 4. Line MONITOR, press Digits and press the key Key To select 5.COMM. OPTIONS, pressEntering One Touch Dialer Registration Select 1.COMPLETE To select 2. Delayed COMM, pressAfter you have completed all the desired settings ETo select 6. SUBADDRESS, press Displaying the Group Numbers Menu Groups Number Registration Press Key To assign this group to a One Touch key, press Modify the Remote Station Correcting Groups Modify the Remote Station Press Key 10Complete modifying Groups Or key. And then press the key Select the address to be deleted by using To select 1.YES press Deleting GroupsPress the key to return the initial screen for FAX Enter your telephone number and press Entering Various FunctionsTerminal ID Entry By pressing Enter any Delete Access Digit number Dial Type EntryDisplay the Dial Type Menu Press Then Select your dial type Enter the digits for obtain public line Select the Access TypeEntering Various Functions Exchange Type Entry EU Model only Press the key to display the COMM. Options Select 1.OFF or 2.ON to change the settingLine Monitor Temporary Line Monitor Change Receive Interval Setting Display the ECM Menu Press then Select the ECM optionTo turn ECM to OFF, press To turn ECM to ON, press To select 2. ECM, press Temporary ECM Change Press the key Place the original Select the Image Density Default Setting for Document ModeDisplay the Redial Mode Menu Press Then Select the Document Mode Redial Mode Setting Interval or counter value and press KeyKey, enter the desired To select Memory TX OFF, press To select Memory TX ON, press Default Setting for Memory Transmission Temporary Security TX Change Security TX Transmission Setting Cover Sheet Registration Enter the Remote FAX Name and press the key Attaching or Printing Cover SheetSelect the option Press the key on the Function key panel Facsimile Message Cover Sheet Format Using the or key, select the stored time Setting Recovery TransmissionDisplaying the Recovery TX Menu Press Then Select the Recovery Transmission option Sending Recovery Transmission Using the or key, select the job to be resentUsing the key, you can delete the job stored for resending TTI Transmit Terminal ID Print Setting Select the Memory Full option Send After Scan Default Setting Enabling or Disabling Send After Scan Temporarily Account Codes Enterkey. the 4-digit Account Code and press Account Code Entry Separator Page Setting To select the Security Code for the first time or to Secure RX Security Code SettingChange an Existing Password Displaying the Secure RX Menu Press then Periods, press . Go to step Secure RX Activation Period SettingTo enter the Start TIME, press To deactivate Secure RX, press Enter the END Time and press the key Select 10.COMPLETE when finished by pressingTo enter the END TIME, press Set Secure RX option for each day To start manual activation, press Secure RX Manual Activation Secure RX Print Reception Reduction Setting Reception Discard SettingTo set Discard to OFF, press To set Discard to ON, press Privileged Reception To not print the RTI, press RTI Remote Terminal ID Print SettingPress Then Select the RTI option Displaying the RTI Menu Long Original Setting To select 3. Long ORIGINAL, pressSelect the Long Original option Setting the Page Count Enter the Pin Code and press the key Enter the number of remote FAX using the DialPin Mask Keypad Press Key on the Function key panel Sub-Address Transmission PasswordFor details on how to place the originals on the glass Dialing with Sub-address Specify the remote FAX number. See pages 2-16 to Select one of the following operations from the menu Remote Mailbox List & Report Options SettingOutputting Lists & Reports Reservation to Local Mailbox If Auto is selected Select the automatic journal optionSelect the manual output option If Manual is selected Select the option for A5 size print Outputting Lists & Reports To print the report normally, press Select the option for first page image Display the Multipoll Report Menu Displaying the MULTI-ADD Report MenuSelect the desired option for Multi-address Transmission Reports To print an image of the document, press Select the option for first page image Select on or OFF for the Reception List Select the Job type for Reception List printingTo select the Local Mailbox, press Press the key Select a Desired List List and Report Printing ProcedureDepartment Code List Tel List Press the key To select 7.MENU LIST, press Function ListMailbox/Relay Box List Fax Option List Manual Print always available see List and Report Print FormatTransmission/Reception Journal Auto Print available if programmed see 62ENTERING & Setting Items 16 x 300 dpi Error code Result OK Successful NG Failure Auto Print if programmed see Transmission Report Memory Transmission Report Multi-Address Transmission Report Page Multi-Polling Report Page Relay Transmission Originator Report Relay Station Report Relay Transmission Relay Station Report Page Relay Transmission Relay End Terminal Report BOX NBR Type PGS File Number Date Time From Your own station Number of copies used by each department Department Control List Reservation List 78ENTERING & Setting Items Destination name Alphabetical Sort List ON/OFF Abbreviated Dial Number ListPage Group Number List One Touch Number List 84ENTERING & Setting Items FAX Option List 86ENTERING & Setting Items Memory Reception File NBR Type From Date Time Power Failure List 88ENTERING & Setting Items Troubleshooting 2TROUBLESHOOTING When the Graphic Symbols Flash Troubleshooting Error Message Troubleshooting Cassettes, or all cassettes are Firmly Removed Error Message Cause Solution NumberTurn off the power Pages actually scanned, Transmission Add paper Transmission Trouble Copier? If so, clean the recording unit of your copier Reception TroubleReplace the handset until you press Error Codes Printed on Reports Remote Service 2REMOTE Service RDC Remote Diagnosis Configuration RDC Remote Diagnosis Configuration Service Automatic Supplies Order Automatic Supplies Order Setting Specifications 2SPECIFICATIONS 9600/7200/4800/2400 bps Encoding System Specifications 4SPECIFICATIONS Index Index 60,4-75 Features of the e-STUDIO16/20/25For details on how to specify remote FAXes Manual Image Density Mode Index When a Power Failure Occurs When the Graphic Symbols Flash Index 2231315EN