Samsung UN65HU8550 manual There is a problem with the picture, Testing the Picture

There is a problem with the picture

Testing the Picture

MENU > Support > Self Diagnosis > Picture Test Try Now

Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the problem persists, check the signal strength or refer to the external device’s user manual.

The Problem

Try this!

	If your Samsung Television is flickering or dimming sporadically, you may need
Flickering and Dimming	to disable some of the energy efficiency features. Disable Energy Saving (System
	> Eco Solution > Energy Saving) or Eco Sensor (System > Eco Solution > Eco
	Sensor).
	If the color on your Samsung television screen is not correct or the black and
	white colors are off, run Picture Test (Support > Self Diagnosis > Picture Test).
	If the test results indicate that the problem is not caused by the TV, do the
Component	following:
	●● Confirm that the TV's video input connectors are connected to the correct
Connections/Screen
	external device video output connectors.
Color
	●● Check the other connections as well. If the TV is connected to an external
	device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
	into their proper connectors.
	If the colors on your Samsung TV are correct but just a little too dark or bright, try
	adjusting the following settings first.
Screen Brightness	●● Go to the Picture menu and adjust the Backlight/Cell Light (available on
	different models) Contrast, Brightness, Sharpness, Color, and Tint (G/R)
	settings.
In HDMI mode, there is	HDMI UHD Color is specific to a UHD source, and does not operate properly for
something wrong with	any other source. In this case, navigate Picture > Picture Options > HDMI UHD
the screen.	Color menu, and then set the HDMI UHD Color-enabled HDMI connector to Off.
Ghosting, Blurring, or	If you notice ghosting or blurring on the screen, use the Auto Motion Plus option
Juddering	(Picture > Picture Options > Auto Motion Plus) to resolve the issue.
	If your Samsung TV appears to turn off by itself, try disabling some of the TV's
	energy efficiency features. See if Sleep Timer (System > Time > Sleep Timer) has
Unwanted Powering	been enabled. The Sleep Timer automatically turns the TV off after a specified
Off	period of time. If the Sleep Timer has not been enabled, see if No Signal Power
	Off (System > Eco Solution > No Signal Power Off) or Auto Power Off (System >
	Eco Solution > Auto Power Off) has been enabled and disable them.