00169N DVD-V70/XSA-GB 4 11/14/05 10:57 AM Page 70

Troubleshooting Guide (DVD)

Before requesting service (troubleshooting)

GB

 

 

Problem

 

Action

Page

 

 

 

 

Ensure that the disc is installed with the label side facing up.

 

 

 

 

 

 

 

 

Disc does not play.

Check the region number of the DVD.

P6

 

 

This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a

 

 

 

 

 

 

 

 

 

VIDEO-CD or a CD.

 

 

 

 

 

 

 

 

 

 

 

5.1 channel sound is reproduced only when the following conditions

 

 

 

 

 

are met. :

 

 

 

 

5.1 channel sound is not

1) The DVD-VCR player is connected with the proper amplifier

P51

 

 

2) The disc is recorded with 5.1 channel sound.

 

 

being reproduced.

 

 

 

Check whether the disc being played has the “Dolby 5.1 ch” mark on

 

 

 

 

 

 

 

 

 

 

the outside.

 

 

 

 

 

 

Check if your audio system is connected and working properly.

 

 

 

 

 

 

 

 

 

 

 

The features or action cannot be completed at this time because:

 

 

 

The

icon appears on

1. The DVD’s software restricts it.

 

 

 

2. The DVD’s software doesn’t support the feature (e.g., angles).

P55-67

 

 

screen.

 

3. The feature is not available at the moment.

 

 

 

 

 

4. You’ve requested a title or chapter number or search time that is

 

 

 

 

 

out of range.

 

 

 

 

 

 

 

 

Playback mode differs from

Some of the functions selected in the Setup Menu may not work

P49-53

 

 

the Setup Menu selection.

properly if the disc is not encoded with the corresponding function.

 

 

 

 

 

 

 

 

 

 

The screen ratio cannot be

The Screen Ratio is fixed on your DVDs.

P52

 

 

changed.

 

 

 

 

 

 

 

 

 

No audio.

Make sure you have selected the correct Digital Output in the Audio

P51

 

 

 

 

Options Menu.

 

 

 

 

 

 

 

 

 

 

 

Press power on from a cold start with no disc in the unit. Press the

 

 

 

 

 

and

buttons simultaneously on the front panel for five

 

 

 

 

 

seconds. Press the MENU button on the remote control to select the

 

Parental Mode. The Parental Mode is now unlocked as indicated on

Forgot password

the display. Press the DOWN button to select Parental. Press OK

 

 

and the Create Password display will appear. You can now set your

 

rating level and change your password to a new number.

 

 

If you experience other problems.

Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest authorized service center.

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Samsung V70, V85, V80 instruction manual Troubleshooting Guide DVD, Before requesting service troubleshooting, Problem Action