- IF YOU HAVE A PROBLEM

PROBLEM

 

CAUSE

REMEDY

 

 

 

 

 

Motor does not start.

No power supply.

Check cable, plug and

Thermal cut-out.

socket.Leave to cool.

 

 

 

 

 

 

 

Suction force is gradually

Nozzle, suction hose or

Remove the object.

decreasing.

 

tube is blocked.

 

 

 

 

 

 

 

Cord does not rewind fully.

Check that the cord is not

Pull the cord out 2-3m and push

twisted or wound unevenly.

down the cord rewind button.

 

 

 

 

 

 

 

Vacuum cleaner does not

Crack or hole in hose.

Check hose and replace if

pick up dirt.

 

required.

 

 

 

 

 

 

 

 

If you have any questions or comments relating to Samsung products,

please contact the SAMSUNG customer care center.

 

 

 

 

 

Country

Customer Care Cente ☎

 

Web Site

 

 

 

 

 

AUSTRALIA

 

1300 362 603

 

www.samsung.com/au

 

 

 

 

 

HONG KONG

 

3698-4698

 

www.samsung.com/hk

 

 

 

 

 

MALAYSIA

 

1800-88-9999

 

www.samsung.com/my

 

 

 

 

SINGAPORE

1800-SAMSUNG (7267864)

 

www.samsung.com/sg

 

 

 

 

 

DJ68-00341V REV(0.4)

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