Troubleshooting

Check this list of possible problems and solutions before bringing your vacuum to a service center.

Vacuum cleaner won't run.

Possible Causes
Power cord not firmly plugged in Blown fuse or breaker
Remedies

Check electrical plug Check/replace fuse - Reset breaker

Vacuum cleaner won't pick up dirt.

Possible Causes

Incorrect Height Adjustment
Hose not attached to suction opening Crack or hole in Hose

Remedies

Adjust Powerfoot to correct height setting

Grasp Quick Reach Handle and firmly push Hose Wand onto the suction opening

Check Hose and replace if needed

Vacuum cleaner won't pick up dirt continued.

Possible Causes

Broken or worn Drive Belt Rotating Floor Brush bristles worn Rotating Floor Brush jammed Clog in vacuum

Dirt Container full
Dirt Container or Upper Tank not installed properly
Filters are dirty

Remedies

Replace Drive Belt, see pg. 9 Replace brush

Remove brush and clean debris from brush ends Follow instructions on pg. 10 for clearing clogs Empty Dirt Container

Position correctly and lock in place

Check and clean Upper Tank, Pre-Motor and Post- Motor Filters

Tools won't pick up dirt.

Possible Causes Crack or hole in Hose Clog in vacuum Dirt Container full

Dirt Container or Upper Tank not installed properly

Filters are dirty

Remedies

Check Hose and replace if needed

Follow instructions on pg. 10 for clearing clogs Empty Dirt Container

Position correctly and lock in place

Check and clean Upper Tank, Pre-Motor and Post- Motor Filters

Vacuum cleaner is difficult to push.

Possible Causes

Remedies

Incorrect Height Adjustment

Adjust Powerfoot to correct height setting

 

 

Visible dirt escaping from cleaner.

 

 

 

Possible Causes Dirt Container full

Filters missing or installed incorrectly Dirt Container installed incorrectly

Remedies

Empty Dirt Container

Check Upper Tank, Pre-Motor and Post-Motor Filters for correct installation

Pull out and re-insert Dirt Container correctly

If suggested solutions do not correct the problem, call:

Esta aspiradora cumple las siguientes directivas de EMC: 89/336/EEC, 92/31/EEC y 93/68/EEC

Directiva sobre seguridad en aparatos de bajo voltaje: 73/23/EEC y 93/68/EEC

0870-SAMSUNG(726-7864)

DJ68-00148F REV(0.2)