Connecting to a computer
Symptom | Explanation/Solution | |
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The computer does not recognise | • You cannot use the HD camcorder with a Macintosh. | |
• Disconnect the USB cable from the computer and camcorder, restart | ||
your HD camcorder. | ||
the computer, then connect it again correctly. | ||
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| • A video codec is needed to play the file recorded on your HD | |
| camcorder. Install the software provided with your camcorder. | |
| pages | |
Cannot play a movie file properly on | this camcorder. We do not guarantee compatibility for different CD | |
versions. | ||
a PC. | ||
• Make sure you insert the connector in the correct direction, and connect | ||
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| the USB cable to the USB jack on your camcorder firmly. | |
| • Disconnect the cable from the computer and camcorder, restart the | |
| computer. Connect it again properly. | |
Cannot use the provided software |
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(DVD Suite) on a Macintosh | • You cannot use DVD Suite with a Macintosh computer. | |
computer. |
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DVD Suite does not function | • Exit the DVD Suite program, and restart the Windows computer. | |
properly. | ||
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| • Movie playback or sound may stop temporarily depending on your | |
The image or sound on your | computer. The movie or sound copied to your computer is not affected. | |
camcorder is not played on your | • If your camcorder is connected to a computer that does not support Hi- | |
computer properly. | speed USB (USB2.0), the image or sound may not be played correctly. | |
| The image and sound copied to your computer are not affected. | |
| • Check the system requirements to play a movie. page 85 | |
The playback screen is paused or | • Exit other all applications running on the current computer. | |
• If a recorded movie is played on your camcorder connected to a | ||
distorted. | ||
computer, the image may not play smoothly, depending on the transfer | ||
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| speed. Please copy the file to your PC, and then play it back. |
English _107