Troubleshooting

Symptom

Checklist

I have installed the Samsung

ffYou can use the product after connecting the wireless router

Connect app, but, the POWERbot

and the POWERbot through Easy-Setup according to the

fails to be connected.

procedure.

 

 

I fail to log into the Samsung

ffCheck your ID and password on the screen of the Samsung

account.

account.

 

 

There appears a message saying

ffYou may have failed temporarily due to the distance from the

there is a failure during Easy-

wireless router or other obstacles. Please try again after a

Setup.

while.

 

 

The products do not work

ffTurn off the Samsung Connect app and then run it again, or

disconnect the smart phone from the wireless router and

even though the smart phone

then connect it again. Or turn off the power supply of the

is normally connected to the

POWERbot, turn it on, wait for a minute or longer, and then run

POWERbot.

the Samsung Connect app again.

 

 

 

The functions of the Samsung

ffCheck if the Smart control blocking function of the POWERbot

Connect App do not work.

is set. (When the Smart control is locked, the Wi-Fi indicator is

turned off.)

 

 

 

The Samsung Connect Robot

ffCheck if the POWERbot is connected to the wireless router.

Vacuum App fails to get started.

 

POWERbot is not connected to

ffCheck the setting status of the wireless router.

Wi-Fi.

 

 

ffCheck whether the floor is not even and then the POWERbot

Intelligent power control

works with its body a bit lifted up.

ffCheck whether there are any foreign matters on the cliff

function works on a normal floor.

 

sensor which is at the bottom of the POWERbot.

 

ffCheck whether the floor color is dark.

 

 

Intelligent power control

ffWhen the POWERbot cleans a carpet with short fibre and

bright color, it may recognize the carpet as a floor and then

function does not work.

the Intelligent power control function may not work.

 

 

 

 

ffWhen POWERbot cannot recognize the wall, the Edge clean

 

master may not work.

Edge clean master function does

––When an obstacle made of reflective material is in front of

not work.

the wall

 

––When the wall itself is made of reflective material

 

––When the wall is a dark color

 

 

Edge clean master function

ffCheck whether small obstacles are arranged in a narrow space.

works though there is no wall or

ffWhen the POWERbot recognizes the front obstacle as a wall,

corner.

Edge clean master function may work.

 

 

The Edge clean master function

ffWhen the degree of the angle of a corner which the POWERbot

works though the POWERbot has

detects is large, the Edge clean master function may work

not approached a wall or corner.

without approaching the wall or corner.

 

 

✻✻Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www. samsung.com, go to Support > Search Product Support and enter the model name.

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VR10M701BUW/SB specifications

The Samsung VR10M701BUW/SB is a cutting-edge robotic vacuum cleaner designed to deliver efficient cleaning across various floor types while offering smart features and advanced technologies. Its sleek design and powerful performance make it a notable addition to any modern home.

One of the standout features of the VR10M701BUW/SB is its intelligent navigation system. Utilizing the Visionary Mapping Plus technology, this vacuum is equipped with a camera and sensor that maps its environment, allowing it to clean methodically rather than randomly. This ensures comprehensive coverage of the entire floor space and reduces the chances of missing spots during cleaning sessions.

The powerful suction capability of the Samsung VR10M701BUW/SB allows it to effectively pick up dirt, dust, and debris from different surfaces, including carpets, hardwood, and tile. The vacuum is designed with a dual brush system that enhances its efficiency, providing thorough cleaning by dislodging and capturing dirt from various angles.

Another remarkable feature is its Smart Control functionality. Through the SmartThings app, users can easily control the vacuum remotely. Scheduling cleanings, monitoring progress, and adjusting settings can all be done from a smartphone, allowing for convenience in maintaining a clean home even when you are away.

The VR10M701BUW/SB also boasts a range of sensor technologies that contribute to its navigation and cleaning performance. Cliff detection sensors enable the vacuum to avoid falls from stairs or elevated surfaces, while obstacle detection sensors help it maneuver around furniture and other hindrances without getting stuck.

Additionally, this model is equipped with a high-efficiency filter that captures allergens and fine particles, promoting a healthier home environment, particularly for those with allergies.

In terms of design, the vacuum's compact and streamlined shape helps it reach under furniture and other tight spaces with ease. It is also relatively quiet during operation, making it a suitable choice for households where noise might be a concern.

In summary, the Samsung VR10M701BUW/SB robotic vacuum cleaner combines intelligent navigation, powerful suction, and smart technology features to provide a seamless and efficient cleaning experience. It's an ideal option for anyone seeking a reliable and effective cleaning solution for their home.
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