Symptom

Checklist

I have installed the

 

Samsung Connect app, but,

ffYou can use the product after connecting the wireless router and

the POWERbot fails to be

the POWERbot through Easy-Setup according to the procedure.

connected.

 

 

 

I fail to log into the Samsung

ffCheck your ID and password on the screen of the Samsung

account.

account.

 

 

There appears a message

ffYou may have failed temporarily due to the distance from the

saying there is a failure

wireless router or other obstacles. Please try again after a while.

during Easy-Setup.

 

 

 

The products do not work

ffTurn off the Samsung Connect app and then run it again, or

even though the smart

disconnect the smart phone from the wireless router and then

connect it again. Or turn off the power supply of the POWERbot,

phone is normally connected

turn it on, wait for a minute or longer, and then run the Samsung

to the POWERbot.

Connect app again.

 

 

 

The functions of the

ffCheck if the Smart control blocking function of the POWERbot

Samsung Connect App do not

is set. (When the Smart control is locked, the Wi-Fi indicator is

work.

turned off.)

 

 

The Samsung Connect Robot

 

Vacuum App fails to get

ffCheck if the POWERbot is connected to the wireless router.

started.

 

 

 

POWERbot is not connected

ffCheck the setting status of the wireless router.

to Wi-Fi.

 

 

ffCheck whether the floor is not even and then the POWERbot works

Intelligent power control

with its body a bit lifted up.

function works on a normal

ffCheck whether there are any foreign matters on the cliff sensor

floor.

which is at the bottom of the POWERbot.

 

ffCheck whether the floor color is dark.

 

 

Intelligent power control

ffWhen the POWERbot cleans a carpet with short fibre and

function does not work.

bright color, it may recognize the carpet as a floor and then the

Intelligent power control function may not work.

 

 

 

 

ffWhen POWERbot cannot recognize the wall, the Edge clean master

 

may not work.

Edge clean master function

––When an obstacle made of reflective material is in front of the

does not work.

wall

 

––When the wall itself is made of reflective material

 

––When the wall is a dark color

 

 

Edge clean master function

ffCheck whether small obstacles are arranged in a narrow space.

works though there is no wall

ffWhen the POWERbot recognizes the front obstacle as a wall, Edge

or corner.

clean master function may work.

 

 

The Edge clean master

ffWhen the degree of the angle of a corner which the POWERbot

function works though

detects is large, the Edge clean master function may work without

the POWERbot has not

approaching the wall or corner.

approached a wall or corner.

 

 

 

 

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VR10M7020UW/TW, VR10M7030WG/ST, VR10M7020UW/ML specifications

The Samsung VR10M7020UW/ML, VR10M7030WG/ST, and VR10M7020UW/TW stand as advanced smart robot vacuum cleaners that combine cutting-edge technology with user-friendly features to revolutionize home cleaning. These models are equipped with Samsung's proprietary smart navigation and cleaning technologies, ensuring efficient coverage and thorough cleaning of various floor types.

A standout feature of these vacuum cleaners is the Visionary Mapping Plus technology, which enables them to create an optimized cleaning path by mapping out the layout of your home. This feature allows the vacuum to remember the configuration of different rooms, avoiding obstacles and preventing repeated coverage of the same areas. This intelligent navigation helps maximize cleaning efficiency, making it a reliable choice for busy households.

Another significant aspect is the powerful suction capability, which is designed to tackle both fine dust and larger debris. The suction power adjusts automatically based on the type of flooring detected, ensuring a deep and thorough clean without manual intervention. The Cyclone Force technology helps maintain consistent suction performance over time, preventing filter clogging and enhancing durability.

The Samsung VR series also integrates Smart Control features, allowing users to monitor and control the vacuum cleaner through a smartphone app. This connectivity enables scheduling, real-time tracking, and maintenance alerts directly from your device, adding convenience and flexibility to your cleaning routines. Additionally, voice assistant compatibility enhances user experience, making it easy to operate the vacuum through simple voice commands.

These models also prioritize user-friendly maintenance. They come equipped with an easy-to-empty dustbin, and the high-efficiency filter system captures allergens and fine particles, promoting a healthier living environment.

In terms of design, the Samsung VR10M7020UW/ML, VR10M7030WG/ST, and VR10M7020UW/TW boast a sleek, modern aesthetic, suitable for various home decors while being compact enough to maneuver easily under furniture. With a strong battery life, these vacuums can clean for extended periods before requiring a recharge, making them capable of handling larger cleaning tasks in one go.

Overall, the Samsung VR series exemplifies innovation in the realm of home automation, offering powerful performance, intelligent navigation, and convenient controls that cater to the evolving needs of modern lifestyles.
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