TROUBLESHOOTING

Washing machine won't work

Spinning does not work

Is the water tap opened? Is the washer plugged in? Is the power cut off?

Is there enough water?

Is the laundry spread out evenly in the washer?

Is the washer set on a sturdy flat surface?

Water is not supplied

Is the water tap opened? Is the water cut off?

Is the water supply hose or hose connection clogged?

Is the water tap frozen?

If water is not supplied in 1 hour,a buzzer will sound, and the remaining time indicator will show "4E".

Water is overflowed

Restart after spinning.

If the error sign still indicates, call agency.

Water dose not drain

Is the drain hose down?(No pump)

Is the drain hose frozen?

Is the drain hose clogged?

If the water dose not drain in 15 minutes, a buzzer will sound, and the remaining time indicator will show "5E".

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Samsung WA11QASEC/XSV manual Troubleshooting, Is there enough water?, Is the water tap frozen?, Restart after spinning