Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

• Make sure all hose connections are tight.

 

• Make sure the water supply hose's rubber packing is in the

 

 

correct position. Screw tightly again.

 

• Make sure the end of the drain hose is correctly inserted and

 

 

secured to the drain system.

Leaks water.

Avoid overloading.

Use high efficiency (HE) detergent to prevent oversudsing.

 

 

• Make sure the water supply hose is not kinked.

 

• If the water supply is too strong, water may leak. Close the

 

 

water tap a little.

 

• Make sure water is not leaking from the water tap. If so,

 

 

repair the water tap.

 

 

 

 

Use high efficiency (HE) detergent to prevent oversudsing.

Excessive suds.

• Reduce the detergent amount for soft water, small loads, or

 

lightly soiled loads.

 

 

 

Non-HE detergent is not recommended.

 

 

 

• Use warm water to disconnect the water supply hose and

 

 

drain hose. Soak them in warm water.

The spin basket or

Fill the spin basket with warm water, and then wait for about

drain/supply hose is

 

10 minutes.

frozen.

Put a hot towel on the drain hose connector.

 

• Reconnect the water supply hose and drain hose, and check if

 

 

water is supplied properly.

 

 

 

• Make sure the drain hose is not clogged, and is hung over the

 

 

drain hose hook. Fill the spin basket halfway with water, and

 

 

try spinning again.

Water drains out

• Lift the end of the drain hose to prevent water from draining.

 

Fill the spin basket halfway with water, and then run spinning

immediately.

 

 

after releasing the drain hose.

 

 

 

• Make sure the drain hose is installed correctly. See the

 

 

installation section of this user manual and adjust the position

 

 

of the drain hose as instructed.

 

 

 

Stains on clothes.

Clean the magic filter.

 

 

 

• Excessive suds collect in recesses and can cause foul odours.

Has odours.

Run cleansing cycles to sanitize periodically.

Dry the washing machine interior after a cycle has finished.

If a problem persists, contact a local Samsung service centre.

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Samsung WA14J6750SP/SV, WA16J6750SP/SV manual Troubleshooting

WA14J6750SP/SV, WA16J6750SP/SV specifications

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