Troubleshooting

Troubleshooting

Code

 

Action

 

 

 

Low voltage detected

9C2

• Check if the power cord is plugged in.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Inverter Communication problem

AC6

• Check the Inverter PCB and wire harness.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Operating the washer with the door open.

dC

Make sure the door is properly closed.

 

• Make sure laundry is not caught in the door.

 

 

 

Water temperature control problem (Heater control)

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

Check the drain hose.

 

• Make sure the end of the drain hose is placed on the floor.

LC

Make sure the drain hose is not clogged.

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

Water is overflowed.

OC

Restart after spinning.

If the information code remains on the display, contact a local

 

 

 

Samsung service centre.

 

 

 

When position of the clutch can't be detected.

PC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

After position of the clutch is detected, if the signal of the clutch

PC1

hall goes wrong.

If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Spinning does not work.

 

• Make sure laundry is spread out evenly.

 

• Make sure the washing machine is on a flat, stable surface.

Ub

Redistribute the load. If only one item of clothing needs

 

 

washing, such as a bathrobe or pair of jeans, the final spin

 

 

result might be unsatisfactory, and an “Ub” check message

 

 

will be shown in the display.

 

 

 

If any information code keeps appearing on the screen, contact a local Samsung service centre.

40  English

WA6700JS(PREMIUM)-03515C_EN_K_150130.indd 40

2015-01-30 ￿￿ 6:23:38

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Samsung WA14J6750SP/SV, WA16J6750SP/SV manual Check the Inverter PCB and wire harness

WA14J6750SP/SV, WA16J6750SP/SV specifications

The Samsung WA16J6750SP/SV and WA14J6750SP/SV are innovative top load washing machines that exemplify advanced technology and user-centric design, making laundry tasks both effective and convenient. These models are equipped with features that enhance washing performance while ensuring ease of use.

One of the standout features of both models is the Samsung EcoBubble technology. This unique feature allows detergent to penetrate fabrics quicker and deeper, even in cooler water. This not only optimizes cleaning but also helps save energy by enabling users to wash clothes effectively at lower temperatures. The technology is particularly beneficial for preserving the integrity of fabrics while delivering remarkable stain removal results.

Additionally, the WA16J6750SP/SV and WA14J6750SP/SV come with a powerful Digital Inverter Motor. This motor operates with less noise, reduced vibration, and increased durability compared to traditional motors. The inverter technology not only extends the lifespan of the washer but also improves energy efficiency, making these models quieter and more reliable over time.

Another impressive feature is the unique Diamond Drum design, which features soft, diamond-shaped ridges that prevent fabric damage and ensure gentle washing. This design minimizes the risk of snagging and enhances the overall washing experience while keeping clothes looking new longer.

The machines also incorporate a specially designed Magic Dispenser, which ensures that detergent is effectively mixed with water before reaching the clothes. This feature promotes even distribution of detergent, preventing waste and ensuring optimal cleaning performance.

For added convenience, both models are equipped with a large-capacity drum, allowing for significant loads that reduce the number of wash cycles needed. This is particularly useful for families or those with large volumes of laundry.

Finally, the user-friendly interface simplifies the washing process. With easy-to-read displays and a variety of pre-set wash programs, users can select the best cleaning settings for their laundry needs at the touch of a button.

In summary, the Samsung WA16J6750SP/SV and WA14J6750SP/SV bring together innovative technologies, powerful cleaning capabilities, and a focus on user convenience, making them excellent choices for those looking to enhance their laundry experience.