Troubleshooting
Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions.
Code |
| Action |
|
| |
| The WaterLevel sensor is not working properly. | |
| • Check WaterLevel Sensor wire harness. | |
| • If the information code remains, contact a customer service | |
1C |
| center. |
| NOTE | |
|
| |
| When the washing machine displays “1C”, the washing machine | |
| drains for 3 minutes and the POWER button is inoperative during | |
| this time. | |
|
| |
| Check the motor for operation. | |
3C | • | Try restarting the cycle. |
| • If the problem continues, call for service. | |
|
| |
| Water is not supplied. | |
| • Make sure the water taps are open. | |
| • Make sure the water hoses are not clogged. | |
| • Make sure the water taps are not frozen. | |
| • Make sure the washing machine is operating with sufficient | |
|
| water pressure. |
4C | • Make sure that the cold water tap and the hot water tap are | |
| properly connected. | |
|
| |
| • Clean the mesh filter as it may be clogged. | |
|
| NOTE |
| When the washing machine displays “4C”, the washing machine | |
| drains for 3 minutes and the POWER button is inoperative during | |
| this time. | |
|
|
|
| • | Make sure the cold water supply hose is firmly connected to |
4C2 |
| the cold water tap. If it is connected to the hot water tap, the |
|
| laundry may be deformed with some cycles. |
|
|
|
44 English
WA8700K(NON-HEATER)_03804E-01_EN.indd 44
2/22/2017 3:55:58 PM
