Code

 

Action

 

 

 

Water is not draining.

 

• Make sure the drain hose is not frozen or clogged.

 

• Make sure the drain hose is positioned correctly, depending

 

 

on the connection type.

5C

Clean the debris filter as it may be clogged.

 

• Make sure the drain hose is straightened all the way to the

 

 

drain system.

 

• If the information code remains, contact a customer service

 

 

center.

 

 

 

The electronic control needs to be checked (Over Voltage Error).

 

• Check the PCB and wire harness.

9C1

Check if power is supplied properly.

 

• If the information code remains, contact a customer service

 

 

center.

 

 

 

Low voltage detected

9C2

• Check if the power cord is plugged in.

If the information code remains, contact a customer service

 

 

 

center.

 

 

 

Inverter Communication problem

AC6

• Check the Inverter PCB and wire harness.

If the information code remains, contact a customer service

 

 

 

center.

 

 

 

Operating the washing machine with the door open.

dC

Make sure the door is properly closed.

 

• Make sure laundry is not caught in the door.

 

 

 

High temperature heating check.

HC

If the information code remains, contact a customer service

 

 

center.

 

 

 

Troubleshooting

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Samsung WA18M8700GV/SV manual AC6