Troubleshooting

Troubleshooting

No

Code

Action

Water is not draining.

Make sure the drain hose is not frozen or clogged.

Make sure the drain hose is positioned correctly, depending on the connection type.

55C • Clean the debris filter as it may be clogged.

Make sure the drain hose is straightened all the way to the drain system.

If the information code remains, contact a customer service centre.

The electronic control needs to be checked (Over Voltage Error).

• Check the PCB and wire harness.

69C1 • Check if power is supplied properly.

If the information code remains, contact a customer service centre.

 

 

Low voltage detected

7

9C2

• Check if the power cord is plugged in.

• If the information code remains, contact a customer service

 

 

 

 

centre.

 

 

 

 

 

Inverter Communication problem

8

AC6

• Check the Inverter PCB and wire harness.

• If the information code remains, contact a customer service

 

 

 

 

centre.

Operating the washer with the door open.

9dC • Make sure the door is properly closed.

Make sure laundry is not caught in the door.

High temperature heating check

10HC • If the information code remains, contact a customer service centre.

52  English

WA8700J_WA22J8700GP-03133Z-02_YL_EN.indd 52

2015/7/25 16:55:36

Page 52
Image 52
Samsung WA22J8700GP/YL manual AC6