Troubleshooting

 

No

Code

Action

 

 

 

 

 

 

 

Water is not draining.

 

 

 

• Make sure the drain hose is not frozen or clogged.

 

 

 

• Make sure the drain hose is positioned correctly, depending

 

 

 

on the connection type.

 

5

5C

• Clean the debris filter as it may be clogged.

 

 

 

• Make sure the drain hose is straightened all the way to the

 

 

 

drain system.

 

 

 

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

 

 

 

 

The electronic control needs to be checked (Over Voltage Error).

 

 

 

• Check the PCB and wire harness.

 

6

9C1

• Check if power is supplied properly.

 

 

 

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

 

 

 

 

Low voltage detected

 

7

9C2

• Check if the power cord is plugged in.

 

• If the information code remains, contact a customer service

 

 

 

 

 

 

centre.

 

 

 

 

 

 

 

Inverter Communication problem

 

8

AC6

• Check the Inverter PCB and wire harness.

 

• If the information code remains, contact a customer service

 

 

 

 

 

 

centre.

 

 

 

 

 

 

 

Operating the washer with the door open.

Troubleshooting

9

dC

• Make sure the door is properly closed.

 

 

• Make sure laundry is not caught in the door.

 

 

 

 

 

 

 

 

 

 

High temperature heating check

 

10

HC

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

 

52  English

 

 

 

 

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