If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with your washer better.
No | Code | Action | |
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| |
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| The WaterLevel sensor is not working properly. | |
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| • Check WaterLevel Sensor wire harness. | |
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| • If the information code remains, contact a customer service | |
1 | 1C | centre. | |
| |||
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| NOTE | |
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| When the washer displays “1C”, the washer do draining for 3 | |
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| minutes. During this time, the Power button is inoperative. | |
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| |
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| Check the motor for operation. | |
2 | 3C | • Try restarting the cycle. | |
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| • If the problem continues, call for service. | |
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| |
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| Water is not supplied. | |
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| • Make sure the water taps are open. | |
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| • Make sure the water hoses are not clogged. | |
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| • Make sure the water taps are not frozen. | |
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| • Make sure the washing machine is operating with sufficient | |
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| water pressure. | |
3 | 4C | • Make sure that the cold water tap and the hot water tap are | |
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| properly connected. | |
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| • Clean the mesh filter as it may be clogged. | |
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| NOTE | |
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| When the washer displays “4C”, the washer do draining for 3 | |
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| minutes. During this time, the Power button is inoperative. | |
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| |
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| • Make sure the cold water supply hose is firmly connected to | |
4 | 4C2 | the cold water tap. | |
If it is connected to the hot water tap, the laundry may be | |||
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| ||
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| deformed with some cycles. | |
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Troubleshooting
English 51
2015/7/25 16:55:36
