Troubleshooting
Troubleshooting
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| The electronic control needs to be checked. | |||
| • Check if power is supplied properly. | |||
| • If the information code remains, contact a customer service | |||
UC | centre. | |||
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Low voltage detected. | ||||
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| • Check if the power cord is plugged in. | |||
| • If the information code remains, contact a customer service | |||
| centre. | |||
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| High temperature heating check. | |||
HC | • If the information code remains, contact a customer service | |||
| centre. | |||
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| The Water Level sensor is not working properly. | |||
1C | • Turn the machine off, and restart the cycle. | |||
• If the information code remains, contact a customer service | ||||
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| centre. | |||
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| Check communications between main and sub PBAs. | |||
AC | • Turn the machine off, and restart the cycle. | |||
• If the information code remains, contact a customer service | ||||
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| centre. | |||
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| This message appears when you open the Add Door without | |||
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| pressing |
| Start/Pause. If this happens, do one of the following: | |
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•Press the Add Door to close properly. Then, press 
Start/
DDC, ddC | Pause and try again. |
•To add laundry, open the Add Door and input laundry. Close the Add Door properly. Then, press 
Start/Pause to resume operation.
| The MEMS sensor is not working properly. | |
8C | • Turn the machine off, and restart the cycle. | |
• If the information code remains, contact a local Samsung | ||
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| service centre. | |
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| Check communications between the main and the inverter PBAs. | |
| • Depending on the state, the machine may automatically | |
AC6 | returns to normal operation. | |
• Turn the machine off, and restart the cycle. | ||
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| • If the information code remains, contact a local Samsung | |
| service centre. |
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