Information codes

Troubleshooting

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code		Action

	Water is not supplied.
	• Make sure the water taps are open.
	• Make sure the water hoses are not clogged.
	• Make sure the water taps are not frozen.
4C	•	Make sure the washing machine is operating with sufficient
		water pressure.
	• Make sure that the cold water tap and the hot water tap are
		properly connected.
	• Clean the mesh filter as it may be clogged.

	•	Make sure the cold water supply hose is firmly connected to
4C2		the cold water tap.
4C2		If it is connected to the hot water tap, the laundry may be
		If it is connected to the hot water tap, the laundry may be
		deformed with some cycles.

	Water is not draining.
	• Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is positioned correctly, depending on
		the connection type.
5C	•	Clean the debris filter as it may be clogged.
	• Make sure the drain hose is straightened all the way to the
		drain system.
	• If the information code remains, contact a customer service
		centre.

	Operating the washer with the door open.
dC	•	Make sure the door is properly closed.
	• Make sure laundry is not caught in the door.

	Water is overflowed.
OC	•	Restart after spinning.
OC	•	If the information code remains on the display, contact a local
	•
		Samsung service centre.

	Check the drain hose.
	• Make sure the end of the drain hose is placed on the floor.
LC, LC1	•	Make sure the drain hose is not clogged.
	• If the information code remains, contact a customer service
		centre.

44 English

WW3000J-03581A-03 (SEPM)_EN (LE)_150424.indd 44

2015-04-24 7:39:06

WW60J3083LW/LE, WW70J3283KW1EF, WF70F5E0W4W/AD, WF60F4E0N0W/LE, WF70F5E0N2W/LE specifications

The Samsung WW80J6410CW/LE and WW80J6413EW/LE are advanced washing machines designed to offer efficiency, performance, and convenience for modern households. Both models boast an impressive array of features that make laundry day simpler, faster, and more effective.

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Both models are equipped with a range of washing programs to cater to diverse fabric types and laundry needs. Options include additional cycles for delicate fabrics, wool, and sportswear, ensuring that every garment receives the specialized care it requires. The machines also feature a quick wash option that allows users to clean lightly soiled clothes in as little as 15 minutes, which is perfect for those on-the-go moments.

Smart Check technology is a standout feature that allows users to troubleshoot issues via a smartphone app, minimizing the inconvenience of unexpected breakdowns. This smart monitoring system can identify and diagnose problems, offering solutions directly through the app.

Lastly, these models are designed with energy efficiency in mind, boasting high energy ratings that not only help the environment but also reduce utility bills. With a blend of innovation, thoughtful design, and user-friendly features, the Samsung WW80J6410CW/LE and WW80J6413EW/LE are excellent choices for anyone looking to upgrade their laundry experience. Whether you prioritize energy savings, performance, or convenience, these washing machines deliver on all fronts.