Problem

 

Action

 

 

 

• Plug the power cord into a live electrical outlet.

 

• Check the fuse or reset the circuit breaker.

 

• Close the door and press the Start/Pause button to start the

 

 

washing machine.

 

 

For your safety, the washing machine will not tumble or spin

 

 

unless the door is closed.

 

Before the washing machine starts to fill, it will make a series of

Stops.

 

clicking noises to check the door lock and does a quick drain.

There may be a pause or soak period in the cycle. Wait briefly

 

 

 

and the washing machine may start.

 

• Make sure the mesh filter of the water supply hose at the water

 

 

taps are not clogged. Periodically clean the mesh filter.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As soon

 

 

as the washing machine regains sufficient power, it will operate

 

 

normally.

 

 

 

• Fully open both taps.

 

• Make sure the temperature selection is correct.

 

• Make sure the hoses are connected to the correct taps. Flush

 

 

water lines.

 

• Make sure the water heater is set to supply a minimum 120 °F

 

 

(49 °C) hot water at the tap. Also, check the water heater

 

 

capacity and recovery rate.

 

• Disconnect the hoses and clean the mesh filter. The mesh filter

Fills with the wrong

 

may be clogged.

water temperature.

While the washing machine fills, the water temperature may

 

 

change as the automatic temperature control feature checks

 

 

incoming water temperature. This is normal.

 

While the washing machine fills, you may notice just hot and/or

 

 

just cold water going through the dispenser when cold or warm

 

 

temperatures are selected.

 

 

This is a normal function of the automatic temperature

 

 

control feature as the washing machine determines the water

 

 

temperature.

 

 

 

• Use the High or Extra High spin speed.

Load is wet at the

Use high efficiency (HE) detergent to reduce oversudsing.

Load is too small. Small loads (one or two items) may become

end of a cycle.

 

unbalanced and not spin completely.

 

 

 

• Make sure the drain hose is not kinked or clogged.

 

 

 

Troubleshooting

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Samsung WW7SK5213YW/KJ, WW70K5213YW/KJ manual English