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Troubleshooting
When you have a trouble using the player, try the following before contacting a service centre.
Problem Solution
•Your player will not turn on if the battery is My player will not completely drained. Recharge the battery
turn on.and turn the player on again.
•Press the reset button to reset your player.
•Check if the touch screen and buttons are
The touch screen | locked. |
Problem
The battery running time is different from what is written in the user manual.
Solution
•The battery running time may differ depending on the current sound mode or display settings.
•The battery running time may shorten when your player was left in a high or low temperature.
and buttons do | • | Check if the buttons or icons correspond to | |
not work. |
| the functions you want to activate. | |
| • | Press the reset button to reset your player. | |
| • | Your player turns off when you do not use it | |
|
| for a specific period of time. Turn your player | |
|
| on and try again. | |
The screen | • | The screen may not be visible under the | |
does not display |
| direct rays of the sun. | |
anything. | • | The screen turns off automatically after the | |
|
| period of time you set in <Display Off & | |
|
| Hold> has elapsed. Press any button or tap | |
|
| the screen to turn on the screen. | |
My player turns | If you do not use your player for 5 minutes after | ||
you pause the playback, it will automatically | |||
off automatically. | |||
turn off. | |||
| |||
EmoDio will not Check if your PC meets PC requirements.
work on a PC. See "Recommended PC requirements."
Run Windows Update on the PC. Select key My player will not updates and service packs and update all. connect to a PC. When the update is completed, reboot the PC
and reconnect.
Reformat your player on Windows XP or Vista
and try again.
The file transfer is End all programs you are not using. Running too slow.
multiple programs simultaneously can slow down the file transfer rate.
• | Check if any playable files are stored in your |
| player. |
My player will not • | Check the size of the files to play. |
play any files. | Your player will not play more than 2GB files. |
• | Check if the files are damaged. |
• | Check the battery remaining. |