Troubleshooting

The software doesn’t work

Refer to the System Requirements

The player does not work and the LCD displays nothing.

Check the battery charge status of the player.

Connect the player to PC and run YP-U1 Updater in the desktop to update the player.

Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.

In PLAY mode, music is not played after pressing the button

Check to see if MP3 or WMA files are saved in the built-in memory.

Check to see if the HOLD button is locked.

Files cannot be downloaded.

Check to see if the driver is installed correctly in the computer.

Check the connection between the player and PC.

Operating system limits the number of files you can save. Please save your music files by creating a subfolder.

Check if the memory is full.

Backlight does not work.

Check the backlight setup.

When the battery power is low, the backlight will go out.

The buttons do not work.

Reset the player by pressing the RESET Hole using a pointed object such as a safety clip.

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Samsung YP-U1 manual Troubleshooting, Refer to the System Requirements, Check if the memory is full