Question: | Can I connect to public access WiFi networks? |
Answer: | Yes, you can connect to many public WiFi networks such as |
| You may be required to enter a additional user account information. Support for additional |
| public WiFi networks may be added in the future. |
Question: | How do I copy my music files from my PC to my Sansa Connect player? |
Answer: | You can copy music files and sync playlists on the Sansa Connect using a program such as |
| Yahoo! Music Jukebox. |
Question: | Does the Sansa Connect support MSC mode? |
Answer: | No. The Sansa Connect only supports MTP mode. |
Question: | What audio file formats does the Sansa Connect support? |
Answer: | The Sansa Connect will support MP3, AACm WMA, and secure WMA. |
Question: | Which bit rate will the Sansa Connect player support? |
Answer: | The Sansa Connect player will support |
Question: | Is the player compatible with podcasts? |
Answer: | Yes, as long as the podcasts are in a supported MP3 format, then the player should be |
| capable of playing the files. |
Question: | What photo file formats does the Sansa Connect support? |
Answer: | The Sansa Connect will support JPEG (but not JPEG 2000) and PNG image formats. |
Question: | When attempting to play some songs on the player, I get a license error. |
| What is wrong? |
Answer: | For music obtained from a subscription service, the license may have expired. To refresh |
| your music licenses, connect to the same software you used to download the music and if |
| your subscription is current, your licenses will renew automatically. |
Question: | How do I copy a CD to my Sansa Connect player? |
Answer: | First, you must copy CD to MP3 or WMA format using a program such as Yahoo! Music |
| Jukebox. Once the songs are in your Yahoo! Music Jukebox music library, simply copy and |
| sync the songs to your Sansa Connect player. |
Question: | Why doesn’t my player display song or album information correctly? |
Answer: | Typically, this is because the ID3 tags have missing information. Using Yahoo Music |
| Jukebox, |
| This will open a dialog box to edit any of the song data such as Artist, Album, Song Title, |
| Track Number, Genre, and Year. You can then copy the corrected music file to the Sansa |
| Connect. |
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