TROUBLESHOOTING (Continued)
No sound, Poor Stereo sound
No Captioning
Is the program you are watchingDo you hear any sound now?
Yes. Mute function was activated or Volume was turned down. No. Change Channels
Do you hear any sound now?
Yes. Problem is with program or signal (station, cable, or satellite reception). No. Adjust antenna direction/alignment; check connections to AV jacks.
Did sound improve?
Yes. Antenna misadjusted or AV cables were not fully seated. No. Select Mono sound from
Yes. Set captioning on. Press the Caption key then press the 0 key to highlight Caption1. No. Tune to a channel that is broadcasting a
A Black box appears on the screen
Change Channels. |
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| Yes. TV station is broadcasting a Caption text signal without any textual data. | ||
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| Press the RESET key twice (customized settings will be reset to factory defaults). |
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| To retain customized settings, just turn captioning off (see page 10). |
Cannot select or scan some channels
Press the RESET key twice (personalized settings will be reset to factory defaults).
Did the problem go away?
Yes. It may have been the channel scan memory or
My remote control will not operate my Television
Does the remote control work now?
Yes. There may have been an object between the Remote and TV.
No. Replace the batteries or confirm that the batteries are properly installed.
The cabinet makes a popping sound
This is a normal condition during the
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