OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local natural gas company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 21)

 

2.

Gas regulator defective

2.

Replace gas regulator

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 21) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

www.desatech.com

Continued

107123

23

For more information, visit www.desatech.com

Page 22 Page 24
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Image 23
Desa CGD3924NT, CGD3930NT, CGD3018NT, CGB3924NT, CGB3930NT, CCL3018NT, CCL3924NT, CCL3930NT installation manual Maintenance
Page 22 Page 24

CGD3924NT, CGD3930NT, CGD3018NT, CGB3924NT, CGB3930NT, CCL3018NT, CCL3924NT, CCL3930NT specifications

Desa has garnered significant attention in the heating industry with its impressive lineup of products, specifically the CGD3924NT, CGD3930NT, CGD3018NT, CGB3924NT, CGB3930NT, CCL3018NT, CCL3924NT, and CCL3930NT. These models showcase a blend of efficiency, functionality, and aesthetic appeal, catering to diverse residential and commercial heating needs.

The CGD3924NT and CGD3930NT are designed as gas fireplaces that enhance indoor spaces while offering superior performance. The CGD3924NT features an elegant design with a 24-inch burning area, conceived to generate efficient heat while maintaining an inviting ambiance. Its straightforward controls allow users to adjust heat levels effortlessly. Conversely, the CGD3930NT extends a bit larger with a 30-inch burning area, strategizing for more extensive heating requirements in larger spaces without sacrificing style or efficiency.

Turning to the CGB series, the CGB3924NT and CGB3930NT models emphasize versatility along with a striking appearance. These gas-burning fireplaces are engineered to provide reliable performance and can easily integrate into a variety of home designs. Both models feature advanced safety measures, including an automatic shut-off system and durable construction that ensures longevity.

For those seeking a classic, timeless look, the CCL series offers the CCL3018NT, CCL3924NT, and CCL3930NT models. These corner gas logs are designed for minimal aesthetic disruption, providing warmth from a unique angle. The CCL3018NT serves well for modest spaces, while the CCL3924NT and CCL3930NT cater to larger areas, focusing on enhanced heat distribution without overwhelming the room's decor.

Across the range, energy efficiency is a signature characteristic, with advanced heating technologies like electronic ignition and variable flame control that optimize fuel usage without compromising output. Each model proudly bears compliance with industry safety standards, ensuring user peace of mind.

In conclusion, the Desa series – consisting of the CGD3924NT, CGD3930NT, CGD3018NT, CGB3924NT, CGB3930NT, CCL3018NT, CCL3924NT, and CCL3930NT – embodies technological advancement with a commitment to user-friendliness and style. These products are designed to not only heat spaces effectively but also add a touch of sophistication and comfort to any environment. With a focus on reliability and aesthetics, Desa continues to stand at the forefront of heating solutions.
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