HELPFUL HINTS - Problems / Solutions

If you are having problems with your HDTV, check this

Before returning your HDTV, please visit our

trouble shooting chart to find one or more possible

website at http://ca.sanyo.com or call us toll free at

solutions.

 

1.800.263.2244. We can Help!

 

 

 

 

 

 

Problem:

Check these Conditions:

 

Try these Solutions:

Page No.

 

 

 

 

 

 

‡ Check the antenna / external

 

‡ Adjust antenna.

 

 

connections.

 

‡ Try a different channel.

 

No picture, sound

‡ There may be a station trouble, no

7, 11,

‡ Execute Channel Scan in the

(Digital Picture)

signal broadcast.

 

CHANNEL menu. (Set Signal Type

15 - 16

‡ MUTE function may be turned ON.

 

to All)

 

 

 

 

‡ Adjust Volume.

 

 

‡ Check if station is broadcasting a

 

‡ Press the CAPTION button to

 

No Caption

Closed - Caption signal.

 

select captioning mode.

9, 23

 

‡ Select another channel.

 

 

 

Cannot display picture

 

 

‡ Press the PIX SHAPE button on the

9, 21

on a full screen

 

 

remote control to change settings.

 

 

 

 

 

 

 

 

 

‡ Check if the program is in color.

 

‡ Try a different channel.

 

 

‡ Check the antenna / external

 

‡ Adjust the antenna.

 

Poor Picture/ Sound

connections.

 

‡ Execute Reset Picture in the

7,9

‡ Color or Tint may be misadjusted.

 

(watching Analog)

 

PICTURE menu.

19 - 20

 

‡ There may be a station trouble.

 

‡ Adjust the Volume and/or Image.

 

 

‡ MUTE function may be turned ON.

 

 

 

‡ Check the Audio / Video

 

‡ Press the INPUT button on the

 

 

connections.

 

remote control.

 

“No Signal” message

‡ Check the external equipment

 

 

 

connections.

 

 

7 - 13

appears on screen

 

 

‡ Check the external equipment

 

 

 

 

 

 

 

 

settings.

 

 

 

 

‡ Check the antenna connection.

 

 

 

Pixilation of Digital

‡ Press the INFO button and check

 

‡ Turn antenna, install signal booster.

7, 11

image

signal strength.

 

‡ Install outdoor Digital antenna.

 

 

 

 

‡ Channel may be removed from

 

‡ Selec Channel List to add

 

 

memory.

 

channels or start channel scan in

 

Cannot select or scan

‡ Check antenna connections.

 

CHANNEL mode.

7, 11,

 

‡ Turn antenna, install signal booster.

some channels

‡ No digital signal being

 

15 - 18

 

broadcasted.

 

 

 

 

‡ Weak Signal.

 

 

 

No Cable channels

‡ Check CHANNEL menu, Signal

 

‡ Set Signal Source to Cable, Set

 

Source item should set to Cable.

 

Signal Type to All and execute

11, 15

above number 13

 

 

Channel Scan to search for Cable

 

 

 

 

 

 

channels in CHANNEL menu.

 

 

 

 

 

 

Remote Control will

‡ Check batteries.

 

‡ Replace batteries.

7, 9

not operate TV

‡ Check if the TV is Plugged in.

 

‡ Aim remote control at front of TV.

 

 

Cabinet makes

‡ This is a normal condition during

 

 

 

popping sound

warm - up and cool down of the

 

 

 

plastic cabinet parts.

 

 

 

 

 

 

 

 

 

 

 

 

No USB Media

‡ Check the external equipment

 

‡ Press the INPUT button on the

 

connections.

 

remote control.

 

message appears on

 

 

‡ Check the external equipment

 

 

 

screen

 

 

 

 

settings.

 

 

 

English

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Image 27
Sanyo DP42410 manual Before returning your HDTV, please visit our, Picture menu, ‡ Selec Channel List to add, Channel mode