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Cause

Clearing Method

A

1

The battery is not fully charged.

1

Charge the battery.

B

1

Interface module is in abnormal

1

Replace the board. ##

 

condition, (Bluetooth or wireless

 

 

 

LAN)

 

 

 

 

 

 

 

C

1

A FLASH ROM reading/writing

1

Replace the FLASH ROM.##

 

error has occured.

2

Re-download the program.##

 

 

 

 

 

D

1

The head has a broken wire.

1

Replace the head.##

E

1

The cover is not locked.

1

Lock the cover.

 

2

Cover opening/closing sensor is in

2

Adjust the sensor.##

 

abnormal condition.

 

 

 

 

 

 

 

F

1

Out of labels.

1

Set a new roll of labels.

G

1

The sensor level is incorrect.

1

Adjust the sensor level.##

 

2

The sensor type is incorrect.

2

Match the sensor type.

 

3

The paper is misrouted.

3

Remove & correctly place label roll.

 

 

 

 

H

1 The communication conditions are

1

Correct the communication condi-

 

incorrect.

tions.

 

2

Cable connection is in abnormal

2

Check the cable connections.

 

condition.

 

 

 

 

 

 

I

1 The receiving buffer is running out

1

Pause host data transmission, wait

 

of capacity.

for the buffer to empty, then retrans-

 

 

 

mit data.

 

 

 

 

 

J

1

Data has exceeded the receiving

1

Transmit data corresponding with

 

buffer capacity.

the communication conditions.

 

2 The communication conditions are

2

Correct the communication condi-

 

incorrect.

tions.

 

 

 

 

K

1

This is not an error.

1 Clear by pressing a button, receiving

 

The printer is operating in low power

data, or opening/closing the main

 

consumption mode.

cover.

 

 

 

 

 

L

1

This is not an error.

1

This is cleared when the head tem-

 

The head overheating protection

perature falls to 55°C.

 

function operates when the head

 

 

 

temperature exceeds 70°C.

 

 

M

1

This is not an error.

1

Automatically cleared when the des-

 

2

Press the PRINT button to print

ignated number of labels are printed.

 

one label.

 

 

 

 

 

 

 

## Contact your nearest service center or dealer.

43

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SATO MB400i, MB410i manual Cause Clearing Method

MB400i, MB410i specifications

The SATO MB410i and MB400i are advanced industrial printers designed to meet the high demands of various industries, primarily focusing on high-volume labeling applications. Both models are renowned for their reliability, efficiency, and versatility, which make them ideal for manufacturing, logistics, and retail environments.

The MB410i is equipped with a high-resolution printing capability of up to 300 dpi, enabling users to produce clear and detailed labels. It supports a maximum print width of 4.1 inches, making it suitable for a wide variety of label sizes and formats. The printer operates at impressive speeds of up to 12 inches per second, ensuring that production lines maintain a consistent flow without significant delays. Furthermore, the MB410i features an intuitive color LCD display, allowing for easy navigation among the printer’s functions and settings.

On the other hand, the MB400i is designed for users looking for a compact yet powerful printing solution. While it also supports a print width of up to 4 inches and can print at speeds of 8 inches per second, it stands out with its lightweight and space-saving design. This makes the MB400i an excellent choice for locations where space is at a premium but efficiency cannot be compromised.

Both printers implement SATO’s innovative Smart Print Technology, which optimizes the performance and print quality by dynamically adjusting printing parameters. This feature not only reduces ink consumption but also minimizes wear and tear on the printer, extending its operational lifespan. The MB410i and MB400i are compatible with various media types, including labels, tags, and wristbands, providing flexibility in application.

Connectivity options include USB, Ethernet, and Serial interfaces, facilitating seamless integration into existing systems. Additionally, they support common printing protocols, making them versatile in various IT environments. The printers are also equipped with user-friendly maintenance features, such as easy roll replacement and a simple cleaning process, which ensures minimal downtime.

In summary, the SATO MB410i and MB400i blend advanced technology, reliable performance, and robust design, making them excellent choices for businesses seeking efficient and high-quality industrial printing solutions. With their unique features and adaptability, these printers are positioned to enhance productivity and streamline operations across multiple sectors.