Troubleshooting

 

Troubleshooting

 

 

 

Problem

 

Solution

If the phone does not work,

 

• Make sure the batteries are installed properly in

check all of the following:

 

the handset and that the battery plug is firmly

 

 

clicked into place

 

 

• Make sure the AC adapter is plugged into the

 

 

wall and that the outlet is not controlled by a wall

 

 

switch

 

 

• Make sure the telephone line cord is plugged into

 

 

the phone and into the wall jack

 

 

• Make sure your battery is charged

 

 

 

If you hear static on the line:

 

• Move closer to the base

 

 

• Move away from metal objects or electrical items

 

 

that may cause interference

 

 

 

If you cannot hear the phone

 

• Check that the ringer is turned on

ringing when a call comes in:

 

• Move closer to the base

 

 

• Phone may not be properly registered to the base.

 

 

To re-register, see “Register to base” on page 17.

 

 

 

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SBC comm SBC-6020 user manual Troubleshooting, Problem Solution