Problem | Possible solutions |
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| If you are using DVI, please try out VGA to see if you are able to |
I CANNOT GET THE | achieve that resolution. If your VGA can then, your video card’s DVI |
RESOLUTION | cannot support widescreen resolutions. |
1920x1080 |
|
| Sometimes your video card will not read the monitor correctly and will |
| not allow you to achieve the resolution you want. Rebooting your |
| computer will solve the situation. |
| You can also make sure your video card’s video drivers are up to date. |
| You can find what video card you have by clicking on START then |
| RUN. Type in “DXDIAG”. When the diagnostic window pops up, click |
| on the DISPLAY tab. The program will tell you what video chipset you |
| have. Copy that name then search it with an online search engine like |
| GOOGLE™. Find your video card company’s web address and search |
| for newer drivers. If updating your drivers does not work, you probably |
| have one of the older video cards and cannot achieve a widescreen |
| resolution. You’ll need to upgrade your video card to a newer one. |
|
|
I DO NOT HEAR ANY | Check your 3.5 mm |
SOUND FROM THE | between the computer and the monitor. Check the volume of your |
SPEAKERS | computer and also the volume of the monitor. |
| Sometimes having older video cards this type of problem might |
THE VIDEO IS TOO | happen due to newer LCDs having to provide HD video capability and |
BRIGHT NO MATTER | not being fully compatible with older video cards. You can try |
WHAT I ADJUST | adjusting the contrast to a lower value and adjust the brightness to |
| compensate. |
| Are you using the monitor’s native resolution? If not you’ll need to |
THE WORDS AND | switch resolution to the native 1920x1080 at 60 Hz to make the words |
VIDEO ARE TOO | clearer. If you’re using VGA please do not forget to AUTO ADJUST. |
BLURRY |
|
| If the words are still blurry, please try enabling or disabling CLEAR |
| TYPE function from windows. |
| Sometimes the colors are not correct because your VGA or DVI cable |
THE COLORS ARE | is loose or corrupt. Please try reconnecting your cable or swap out |
NOT CORRECT | your current cable to see if the problem persists. |
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