Troubleshooting
Problem | Check | Solution |
|
|
|
No display/partial diplay/unit will not turn | Check electrical (wall) outlet | Make sure unit is plugged into a |
on |
| functioning wall outlet. |
|
|
|
| Check connection at front (recumbent) or | Connection should be secure and |
| rear (upright) of unit | undamaged. Replace adapter or |
|
| connection at unit if either are damaged. |
|
|
|
| Check data cable integrity | All wires in cable should be intact. If any |
|
| are visibly crimped or cut, replace cable. |
|
|
|
| Check data cable | Insure cable is connected securely |
| connections/orientation | and oriented properly. Small latch on |
|
| connector should line up and snap into |
|
| place. |
|
|
|
| Check console display for damage | Check for visual sign that console display |
|
| is cracked or otherwise damaged. |
|
| Replace Console if damaged. |
|
|
|
| Console Display | If Console only has partial display and |
|
| all connections are fine, replace the |
|
| Console. |
|
|
|
|
| If the above steps do not resolve the |
|
| problem, contact Customer Care for |
|
| further assistance. |
|
|
|
Unit operates but Contact HR not | HR cable connection at Console | Insure cable is connected securely to |
displayed |
| Console. |
|
|
|
| HR cable box connection (recumbent | Insure cables from handlebars and cable |
| only) | to Console are secure and undamaged. |
|
| Some models may require the seat back |
|
| be raised to access cable box. |
|
|
|
| Sensor grip | Insure hands are centered on HR |
|
| sensors. Hands must be kept still with |
|
| relatively equal pressure applied to each |
|
| side. |
|
|
|
| Dry or calloused hands | Sensors may have difficulty with dried |
|
| out or calloused hands. A conductive |
|
| electrode cream such as "Signa Crème" |
|
| or |
|
| conduct. These are available on the |
|
| web or at medical or some larger fitness |
|
| stores. |
|
|
|
| Handlebars | If tests reveal no other issues, Handlebars |
|
| should be replaced. |
Unit operates but Telemetric (if equipped) Chest Strap HR not displayed
Strap should be "Polar" compatible. Make sure strap is directly against skin and contact area is moist.
Interference | Try moving unit away from sources of |
| interference (TV, Microwave, etc). If |
| interference is eliminated and HR still |
| does not function, replace strap and |
| Console. |
|
|
19
