Schwinn A20 Console Display, Are fine, replace the Console, Customer Care for further assistance

Models: A20 A10

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Console Display

If Console only has partial display and all connections

 

 

are fine, replace the Console.

 

 

 

 

 

If the above steps do not resolve the problem, contact

 

 

Customer Care for further assistance.

 

 

 

Unit operates but Contact HR not displayed

HR cable connection at Console

Make sure cable is connected securely to Console.

 

 

 

 

HR cable box connection (recumbent only)

Make sure cables from handlebars and cable to

 

 

Console are secure and undamaged. Some models may

 

 

require the seat back be raised to access cable box.

 

 

 

 

Sensor grip

Make sure hands are centered on HR sensors. Hands

 

 

must be kept still with relatively equal pressure

 

 

applied to each side.

 

 

 

 

Dry or calloused hands

Sensors may have difficulty with dried out or calloused

 

 

hands. A conductive electrode cream such as

 

 

SIGNACREME® or Buh-Bump™ can help make better

 

 

conduct. These are available on the web or at medical

 

 

or some larger fitness stores.

 

 

 

 

Handlebars (recumbent only)

If tests reveal no other issues, Handlebars should be

 

 

replaced.

 

 

 

 

Console (upright only)

If tests reveal no other issues, Console should be

 

 

replaced.

 

 

 

Console displays "E2" error code

Check data cable integrity

All wires in cable should be intact. If any are cut or

 

 

crimped, replace cable.

 

 

 

 

Check data cable connections/orientation

Insure cable is connected securely and oriented

 

 

properly. Small latch on connector should line up and

 

 

snap into place.

 

 

 

 

Console Electronics

If tests reveal no other issues, Console should be

 

 

replaced.

 

 

 

No speed/RPM reading, Console displays "Pedal" error

Check data cable integrity

All wires in cable should be intact. If any are cut or

code

 

crimped, replace cable.

 

 

 

 

Check data cable connections/orientation

Insure cable is connected securely and oriented

 

 

properly. Small latch on connector should line up and

 

 

snap into place.

 

 

 

 

Check magnet position (requires shroud removal)

Magnet should be in place on flywheel. If no magnet

 

 

is present, replace the flywheel or the entire base unit

 

 

(if unable to replace flywheel).

 

 

 

 

Check RPM Sensor (requires shroud removal)

RPM sensor should be aligned with magnet and

 

 

connected to data cable. Realign sensor if necessary.

 

 

Replace if there is any damage to the sensor or the

 

 

connecting wire.

 

 

 

Console shuts off (enters sleep mode) while in use

Check data cable integrity

All wires in the cable should be intact. If any are cut

 

 

or crimped, replace cable.

 

 

 

 

Check data cable connections/orientation

Insure cable is connected securely and oriented

 

 

properly. Small latch on connector should line up and

 

 

snap into place.

 

 

 

 

Reset Machine (if equipped with reset button)

Unplug unit from electrical outlet for 3 minutes.

 

 

Reconnect to outlet. After the Console powers up,

 

 

press "reset".

 

 

 

 

If bike has batteries, check Battery Level icon on

If the battery level shows low or no power, replace

 

console or check batteries.

the batteries.

 

 

 

 

Check magnet position (requires shroud removal)

Magnet should be in place on flywheel. If no magnet

 

 

is present, replace flywheel or entire base unit.

 

 

 

 

Check RPM Sensor

Contact Customer Care for further assistance.

 

 

 

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Schwinn A20 Console Display, Are fine, replace the Console, Customer Care for further assistance, Sensor grip, Replaced