Where’s the Serial Number and MAC Address?

Your serial number and MAC address are located on a label on the back of your set- top. You must know your serial number in order to receive digital cable services. In addition, Scientific-Atlanta may need to know your serial number to provide technical assistance.

Use the space provided here to record your set-top serial number and MAC address:

Serial Number: __________________

MAC Address: __________________

MAC Address

Serial Number

0003B4287797

 

 

SABDQXTLT N0006246618

What Are My Device Codes?

Your IR Blaster and your remote control use codes to operate various other devices, such as a TV, VCR, or DVD player. After you program these codes (later in this guide), you should record the codes here for future reference.

VCR Commander Service code:_________

Remote Control codes:

AUX:__________ VCR:__________

TV:____________ CBL:__________

Who Do I Call To Set Up My Service?

When you connect your set-top to your HDTV, you must contact your cable service provider and ask them to turn on cable services for your set-top. In addition, you may need to contact your cable service provider for troubleshooting or other

What Is The Explorer eClub?

The Explorer eClub is an online club that provides news and “what’s up” information about the Explorer 3270HD Set-Top and offers you a chance to win prizes.

issues. Record the phone number for your cable service provider here:

____________________________________

If you believe that your equipment needs repair or replacement, contact Scientific- Atlanta at 1-866-212-2141.

To join the Explorer eClub, you must know the serial number of your set-top. You can access the Explorer eClub on the Internet at the following web address: www.scientificatlanta.com/explorerclub

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