Find Answers to Frequently Asked Questions
Find Answers to Frequently Asked Questions
If you have questions or encounter difficulties controlling live TV, recording programs, playing recordings, or displaying the PIP screen, this section may provide the information you need. If not, see page 51, “Get More Information or Assistance.”
Questions About the Explorer DVR
What happens if the Explorer DVR temporarily loses power?The recordings that were saved prior to the power loss are preserved, except, of course, those recordings that were automatically deleted because their Save Time was reached. Future recording schedules are also preserved. You miss only the recordings that were scheduled to be made while the power was out.
Where can I find details on installing the Explorer DVR?Access
Why doesn’t the Explorer DVR respond when I press the keys on the remote control?
Your remote control may not be in the Cable mode. To use any of the features provided by the digital video recorder (DVR), including the PIP feature, the remote control must be in Cable mode. See page 3 for details.
Questions About Controlling a Live Program or Recording
How far back can I rewind a program?It depends upon whether the program is a live or a recorded program. You can rewind all recorded programs to the beginning of the recording.
The situation is different for live programs. If you have watched a live program for less than one hour, you can rewind back to the point that you started watching the channel. If you have watched a live program for longer than an hour, you can rewind up to the last hour that you’ve watched. For details on how the Explorer DVR allows you to rewind,
No. Keys such as pause, rewind, and
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