Find Answers to Frequently Asked Questions
No.
Why did the Explorer DVR record only part of a program?If the beginning of the program is missing, you may have started recording the program after it began. For an explanation of how the Explorer DVR records live TV, see page 2.
If the end of the program is missing, the Explorer DVR may have reached its storage capacity, the program may have continued past its scheduled time, or you may have manually stopped the recording.
If there is a chance that the program you are recording may continue past its scheduled time, you can allow for this uncertainty by extending the stop time on the Confirm Recording screen.
To determine if the Explorer DVR has reached its storage capacity, display the Recorded List screen and highlight the program in question. The Information area indicates one of the following reasons:
•User stopped recording early.
•Reached storage capacity.
If the Explorer DVR has reached its storage capacity, make space to record other programs. You can make more space by erasing recordings that you no longer want or by copying those you want to keep to a VCR tape and then erasing them from the Explorer DVR. For details, see “Erase a Recording” on page 40 or “Copy Recordings to a VCR Tape” on page 38.
I watched two
It recorded the most recent program because it was the live program at the time that you pressed Record. The Explorer DVR does buffer all programs on a channel for up to one hour. However, when you are watching live programming, the Explorer DVR assumes that you want to record a specific program, not a specific channel. For that reason, the Explorer DVR records only the program that is currently being broadcast at the time that you press Record.
For example, let’s say that you tune to a channel for 45 minutes and during that time watch a
No. Whenever you erase a recording, the Explorer DVR erases the entire recording.
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