Find Answers to Frequently Asked Questions

Can I pause, rewind, or fast-forward a program in the PIP screen?

No. Keys such as pause, rewind, and fast-forward control only the program shown in the main TV screen. They also control the small Quarter screen that appears on DVR screens like the Recorded List screen and the Program Guide. See page 23 for details on the main TV screen and the Quarter screen.

Can I pause, rewind, or fast-forward a program shown in the upper right corner of Explorer screens?

Yes. The small screen shown in the upper right corner of Explorer screens (the Quarter screen) is actually the main TV screen displayed in a smaller size. It is reduced to fit within Explorer screens. Keys such as pause, play, rewind, and fast-forward control the main TV screen, whether the screen fills the monitor of your TV or whether it is reduced to fit in an Explorer screen.

Questions About Watching Two Programs at Once

If a program is being recorded in the PIP screen and I turn off the PIP feature, will this stop the recording?

No. The DVR continues to record the program even if you turn off the PIP feature.

What if my TV doesn’t have the PIP feature?

That’s no problem. You can still use the PIP feature because the DVR provides the PIP feature, not your TV.

Questions About Recording and Playing Back Programs

If I’ve been tuned to a program since it started, do I have to rewind to the beginning to record the entire program?

No, if you have been tuned to the program since its beginning, just press Record from any point in the program to record the entire program. Recording automatically stops when the program ends.

Can I record the program that is shown in the PIP screen?

You can record a program that is shown in the PIP screen, but you must swap the program to the main screen first. For details, see “Record Two Programs at Once” on page 28.

Can I record a pay-per-view event?

Yes, if you have been authorized by your cable service provider. After you purchase the event and wait for it to begin playing, you can record it just like any other live program. For details, see “Record a Pay-Per-View Event” on page 28.

Can I record video-on-demand (VOD) programs?

No.

Can I play back more than one recording at the same time?

No. You can play only one recording at a time.

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