Find Answers to Frequently Asked Questions

Why did the DVR record only part of a program?

If the beginning of the program is missing, you may have started recording the program after it began. For an explanation of how live TV is recorded, see page 16.

If the end of the program is missing, the DVR may have reached its storage capacity, the program may have continued past its scheduled time, or you may have manually stopped the recording.

If there is a chance that the program you are recording may continue past its scheduled time, you can allow for this uncertainty by extending the stop time on the Confirm Recording screen.

To determine why the entire program was not recorded, display the Recorded List screen and select the program in question. The Information area in the upper left of the Recorded List screen indicates one of the following reasons:

•User stopped recording early.

•Reached storage capacity.

If the DVR has reached its storage capacity, you must make space to record other programs. To make more space on the DVR:

1.Erase recordings that you no longer want or, copy recordings you want to keep to a VCR tape and then erase them from the DVR. For details, see “Erase a Recording” on page 44 or “Copy Recordings From Your DVR to a VCR Tape” on page 42.

2.Turn Auto Erase On. Your oldest recordings are erased automatically if space is needed. For details, see “Automatically Erase Oldest Recordings” on page 41.

Questions About the MR-DVR Client Set-Top

Can an MR-DVR client set-top record a program?

No. Programs must be set up to record on the MR-DVR server.

Why can’t the MR-DVR client set-top play recordings whose titles are gray in the Recorded List?

The recording may be a high-definition program or someone may have erased the recording on the MR-DVR server. You can find out if the recording has been erased by closing the Recorded List and then displaying it again. If the recording is not listed when you display the Recorded List for the second time, then it has been erased. If the recording is still listed in gray, the recording was made from a high-definition program and can only be played back on the 8300HD MR-DVR server set-top.

Questions About Watching, Recording, and Playing Back HD Programs

Are local TV stations broadcasting in HDTV?

Many local TV stations are transmitting digital signals. However, transmitting a digital signal does not mean transmitting an HDTV signal. Most stations, however, once they begin broadcasting in digital are offering HD programs from their parent station, such as CBS, ABC, NBC, Fox, WB, UPN, or PBS.

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