Find Answers to Frequently Asked Questions

When the DVR is in Power-Save mode, will the programs that I have scheduled to record still be recorded?

Yes. Any scheduled recordings will occur when the DVR is in Power-Save mode.

Between 1:00 a.m. and 6:00 a.m. daily, your DVR automatically enters Power- Save mode unless you press a key on the remote or a key on the DVR front panel at least once every 2 hours. In Power-Save mode, the set-top is powered down, but all scheduled recordings still occur. When the DVR enters Power- Save mode, your TV displays a black screen. Also, the DVR turns on all of your parental controls whenever you power down the DVR.

Note: Your cable service provider controls whether or not the automatic Power- Save mode is activated on your set-top.

At 1:00 a.m., the inactivity clock begins. If you do not press a remote button or front panel key between 1:00 a.m. and 1:10 a.m., the DVR displays a 5-minute warning banner, indicating that the DVR is about to enter Power-Save mode.

Attention

Your DVR will automatically enter power-save mode in 5 minutes.

Press any remote key to continue watching TV.

•To allow the DVR to enter Power-Save mode, do nothing when the warning banner appears. The DVR automatically powers down. After your DVR

powers down, you must press CBLand then Power on your remote, or press Power on the front panel of your DVR to start watching TV again.

•To prevent the DVR from entering Power-Save mode, simply press any key on your remote or any key on the front panel of the DVR when the warning banner appears. The DVR does not attempt to enter Power-Save mode again until another 2 hours of inactivity has passed.

I watched two 30-minute programs on the same channel, but when I pressed Record, the DVR recorded only the most recent program. Why didn’t it record both programs since it buffered both programs?

It recorded the most recent program because it was the live program at the time that you pressed Record. The DVR does buffer all programs on a channel for up to one hour. However, when you are watching live programming, the DVR assumes that you want to record a specific program, not a specific channel. For that reason, the DVR records only the program that is currently being broadcast at the time that you press Record.

For example, let’s say that you tune to a channel for 45 minutes and during that time watch a 30-minute “Friends” episode, and then you watch the first 15 minutes of “Seinfeld.” You can rewind to the beginning of “Friends,” but if you press Record, the DVR records only “Seinfeld.” The DVR records only “Seinfeld” because “Seinfeld” is the live program at the time you pressed Record.

50