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Scientific Atlanta EPX2203, DPX2203 manual For Information, If You Need Technical Assistance, Rev A

Models: DPX2203 EPX2203

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© 2003 Scientific-Atlanta, Inc. All rights reserved.

WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide

4004041 Rev A

Page 43

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Scientific Atlanta EPX2203 For Information, If You Need Technical Assistance, Scientific-Atlanta, Inc. All rights reserved

Contents

WebSTAR DPX2203 and EPX2203 VoIP Cable Modem User’s Guide In This Guide WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s GuideOverview IntroductionOverview Section A IMPORTANT RULES FOR SAFE OPERATIONIn this Section IMPORTANT RULES FOR SAFE OPERATIONIMPORTANT RULES FOR SAFE OPERATION Note to InstallerCleaning the Equipment PlacementVentilation AccessoriesLightning and Power Surges IMPORTANT RULES FOR SAFE OPERATION, ContinuedGrounding Power Cord ProtectionPower Sources Damage that Requires ServiceIn this Section Section B Before You BeginOverview IntroductionCheck Your Equipment Equipment ChecklistIn this Section Section C Front and Back Panel ComponentsOverview IntroductionFront Panel Components WebSTAR Cable Modem Front PanelBack Panel Components WebSTAR Cable Modem Back PanelFunctions of the Front Panel Lights Initial Power Up, Calibration, and RegistrationNormal Operations Functions of the Front Panel Lights, ContinuedFront Panel Lights During Normal Operations Functions of the Front Panel Lights, Continued Special ConditionsFront Panel Lights During Special Conditions In this Section Section D Internet Service InstallationInternet Service Overview IntroductionContacting Your Local Cable Service Provider Internet Service Before You BeginSelecting a Location for Your Modem System Requirements for an Ethernet Connection Internet Service System RequirementsMinimum System Requirements for PCs Minimum System Requirements for MacintoshInstallation Diagram Internet Service Install the Cable ModemInstalling the Modem for High-Speed Data Service Internet Service Install the Cable Modem, ContinuedMicrosoft Windows 95, 98, 98SE, and ME Internet Service Configure TCP/IPIntroduction Results Internet Service Configure TCP/IP, ContinuedRenewing the IP Address for Microsoft Windows 95, 98, 98SE, and ME Results Microsoft WindowsMicrosoft Windows XP Internet Service Configure TCP/IP, ContinuedInternet Service Configure TCP/IP, Continued MacintoshResults Internet Service Install USB DriversMicrosoft Windows 98, 98SE, or ME IntroductionMicrosoft Windows Internet Service Install USB Drivers, ContinuedMicrosoft Windows XP Internet Service Install USB Drivers, ContinuedQ. Once my cable modem is connected, how do I access the Internet? Internet Service Frequently Asked QuestionsFrequently Asked Questions Q. How do I arrange for installation?The modem does not register a cable connection Internet Service TroubleshootingCommon Troubleshooting Suggestions The modem does not register an Ethernet connectionCheck and Correct Internet Service Troubleshooting, ContinuedIn this Section Section E Telephone Service InstallationTelephone Service Overview IntroductionContacting Your Local Cable Service Provider Telephone Service Before You BeginSelecting a Location for Your Modem Telephone Service Before You Begin, ContinuedTelephone Device Types Telephone Service Telephone RequirementsTelephone Wiring Requirements Number of Telephone DevicesInstalling the Cable Modem to Provide Telephone Service Telephone Service Install the Cable ModemIntroduction Installation Diagram Telephone Service Install the Cable Modem, ContinuedTelephone Service Install the Cable Modem, Continued Installing the Cable ModemQ. Can I surf the Internet and make telephone calls at the same time? Telephone Service Frequently Asked QuestionsQ. Can I use my existing phone number with the cable modem? Q. How many telephones can I connect?Check and Correct Telephone Service TroubleshootingThere is no dial tone when I lift the telephone handset Common Troubleshooting SuggestionsDocumentation Copyright Notice NoticesTrademarks DisclaimerTelephone FCC ComplianceUnited States FCC Compliance FCC Declaration of ConformityCanada EMI Regulation FCC Compliance, ContinuedFCC Part FCC Compliance, Continued IC Industry Canada NoticeWebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide For InformationIf You Need Technical Assistance 2003 Scientific-Atlanta, Inc. All rights reservedLawrenceville, GA Product and service availability is subject to change without noticeScientific-Atlanta, Inc 5030 Sugarloaf Parkway, Box