WebSTAR DPX2203 and EPX2203 VoIP Cable Modem User’s Guide
WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide
Overview
Introduction
In This Guide
Section A IMPORTANT RULES FOR SAFE OPERATION
In this Section
IMPORTANT RULES FOR SAFE OPERATION
Overview
Note to Installer
Cleaning the Equipment
Placement
IMPORTANT RULES FOR SAFE OPERATION
Accessories
Lightning and Power Surges
IMPORTANT RULES FOR SAFE OPERATION, Continued
Ventilation
Power Cord Protection
Power Sources
Damage that Requires Service
Grounding
Section B Before You Begin
Overview
Introduction
In this Section
Equipment Checklist
Check Your Equipment
Section C Front and Back Panel Components
Overview
Introduction
In this Section
WebSTAR Cable Modem Front Panel
Front Panel Components
WebSTAR Cable Modem Back Panel
Back Panel Components
Initial Power Up, Calibration, and Registration
Functions of the Front Panel Lights
Front Panel Lights During Normal Operations
Functions of the Front Panel Lights, Continued
Normal Operations
Front Panel Lights During Special Conditions
Special Conditions
Functions of the Front Panel Lights, Continued
Section D Internet Service Installation
Internet Service Overview
Introduction
In this Section
Selecting a Location for Your Modem
Internet Service Before You Begin
Contacting Your Local Cable Service Provider
Internet Service System Requirements
Minimum System Requirements for PCs
Minimum System Requirements for Macintosh
System Requirements for an Ethernet Connection
Internet Service Install the Cable Modem
Installation Diagram
Internet Service Install the Cable Modem, Continued
Installing the Modem for High-Speed Data Service
Introduction
Internet Service Configure TCP/IP
Microsoft Windows 95, 98, 98SE, and ME
Renewing the IP Address for Microsoft Windows 95, 98, 98SE, and ME
Internet Service Configure TCP/IP, Continued
Results
Microsoft Windows
Microsoft Windows XP
Internet Service Configure TCP/IP, Continued
Results
Macintosh
Internet Service Configure TCP/IP, Continued
Internet Service Install USB Drivers
Microsoft Windows 98, 98SE, or ME
Introduction
Results
Internet Service Install USB Drivers, Continued
Microsoft Windows
Internet Service Install USB Drivers, Continued
Microsoft Windows XP
Internet Service Frequently Asked Questions
Frequently Asked Questions
Q. How do I arrange for installation?
Q. Once my cable modem is connected, how do I access the Internet?
Internet Service Troubleshooting
Common Troubleshooting Suggestions
The modem does not register an Ethernet connection
The modem does not register a cable connection
Internet Service Troubleshooting, Continued
Check and Correct
Section E Telephone Service Installation
Telephone Service Overview
Introduction
In this Section
Telephone Service Before You Begin
Contacting Your Local Cable Service Provider
Telephone Service Before You Begin, Continued
Selecting a Location for Your Modem
Telephone Service Telephone Requirements
Telephone Wiring Requirements
Number of Telephone Devices
Telephone Device Types
Introduction
Telephone Service Install the Cable Modem
Installing the Cable Modem to Provide Telephone Service
Telephone Service Install the Cable Modem, Continued
Installation Diagram
Installing the Cable Modem
Telephone Service Install the Cable Modem, Continued
Telephone Service Frequently Asked Questions
Q. Can I use my existing phone number with the cable modem?
Q. How many telephones can I connect?
Q. Can I surf the Internet and make telephone calls at the same time?
Telephone Service Troubleshooting
There is no dial tone when I lift the telephone handset
Common Troubleshooting Suggestions
Check and Correct
Notices
Trademarks
Disclaimer
Documentation Copyright Notice
FCC Compliance
United States FCC Compliance
FCC Declaration of Conformity
Telephone
FCC Part
FCC Compliance, Continued
Canada EMI Regulation
IC Industry Canada Notice
FCC Compliance, Continued
For Information
If You Need Technical Assistance
2003 Scientific-Atlanta, Inc. All rights reserved
WebSTAR DPX2203 or EPX2203 VoIP Cable Modem User’s Guide
Product and service availability is subject to change without notice
Scientific-Atlanta, Inc
5030 Sugarloaf Parkway, Box
Lawrenceville, GA
