Scientific Atlanta DPX2203CTM, EPX2203CTM manual

WebSTAR™ DPX2203C™ and EPX2203C™ VoIP Cable Modem User’s Guide

Contents

Page Introduction Benefits and Features Notice for CATV Installers CATV Installers Notice In This Guide IMPORTANT SAFETY INSTRUCTIONS Heed Warnings Read, Retain, and Follow These Instructions Comply With Warnings Power Warnings Usage Warnings Providing Ventilation Selecting a Proper Location Cleaning This Product Protecting This Product From Foreign Objects and Water or Moisture Damage Accessories Warnings Avoiding Product Damage Handling the Battery Pack Service Warnings Servicing This Product Obtaining Service for Product Damage Checking Product Safety Lightning What’s In the Carton Front Panel Description Back Panel Description Where is the Best Location for My Cable Modem What are the System Requirements for Internet Service Minimum System Requirements for a PC Minimum System Requirements for Macintosh System Requirements for an Ethernet Connection How Do I Set Up My High-SpeedInternet Access Account I Do Not Have a High-SpeedInternet Access Account I Already Have an Existing High-SpeedInternet Access Account How Do I Connect My Devices to Use the Internet Connecting and Installing Internet Devices To connect devices To install the cable modem for high-speeddata service How Do I Configure TCP/IP Protocol Configuring TCP/IP on Your Internet Devices To configure Windows 95, 98, 98SE, or ME systems To configure Windows 2000 systems To configure Windows XP systems To configure Macintosh systems How Do I Install USB Drivers Installing USB Drivers To install Windows 98SE and Windows ME USB drivers To install Windows 2000 drivers To install Windows XP drivers What are the Requirements for Ethernet Network Devices How Many Ethernet Network Devices Can I Connect What are the Wiring Requirements for Ethernet Networking Do I Need to Configure the TCP/IP Protocol on My Computer How Do I Select and Place Ethernet Network Devices Where is the Best Location for My Ethernet Network Devices How Do I Connect Ethernet Network Devices Connecting Ethernet Devices To connect Ethernet devices What are the Requirements for USB Network Devices How Many USB Devices Can I Connect What are the Wiring Requirements Do I Need to Install USB Drivers on My Computer How Do I Select and Place USB Network Devices Where is the Best Location for My USB Network Devices How Do I Connect USB Network Devices Connecting USB Devices To connect USB devices I cannot connect to the Internet My cable modem does not register an Ethernet connection My cable modem does not register a cable connection I need to renew the IP address on my PC To renew the IP Address for Windows 95, 98, 98SE, and ME systems To renew the IP Address for Windows 2000, NT, or XP systems How Do I Use My Modem for Telephone Service Contacting Your Local Service Provider Where Do I Place My Modem for Telephone Service Where is the Best Location for My Modem What are the Requirements for Telephone Service Number of Telephone Devices Telephone Device Types Dialing Requirements Telephone Wiring Requirements How Do I Install the Modem for Telephone Service Installing the Cable Modem to Provide Telephone Service Installation Diagram To install the cable modem for telephone service Page How Do I Maintain the Battery Charging the Battery Using the Modem Without a Battery Replacing the Battery Location of the Battery Removing and Replacing the Battery How Do I Mount the Cable Modem on a Wall? (Optional) Before You Begin Using the Wall-MountingTemplate Mounting the Cable Modem on a Wall To mount the cable modem on a wall Telephone Service Frequently Asked Questions Frequently Asked Questions Having Difficulty Common Troubleshooting Suggestions The modem does not register a cable connection There is no dial tone when I lift the telephone handset Common Troubleshooting Issues I don’t understand the front panel status indicators The modem does not register an Ethernet connection The modem does not register an Ethernet connection after connecting to a hub The modem does not register a cable connection Tips for Improved Performance Check and Correct Front Panel LED Status Indicator Functions Initial Power Up, Calibration, and Registration Normal Operations Special Conditions Notices Trademarks Disclaimer Documentation Copyright Notice Software Use Notice FCC Compliance United States FCC Compliance FCC Declaration of Conformity Canada EMI Regulation FCC Part IC (Industry Canada) Notice For Information If You Have Questions