WebSTAR DPX2203C and EPX2203C VoIP Cable Modem User’s Guide

How Do I Set Up My High-Speed Internet Access Account?

Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you need to set up an account with your local cable service provider. Choose one of the following two options.

I Do Not Have a High-Speed Internet Access Account

If you do not have a high-speed Internet access account, your cable service provider will set up your account and become your Internet Service Provider (ISP). Internet access enables you to send and receive e-mail, access the World Wide Web, and receive other Internet services. When you contact your cable service provider, they will ask you for the serial number, the Media Access Control (MAC) address, and the WLAN data MAC address of the cable modem.

These numbers appear on a label located on the side of the cable modem. The serial number consists of a series of alphanumeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by CM MAC. See the following illustration of a sample label.

Serial NumberMAC Address

T11699

Write down these numbers in the space provided here.

Serial Number _______________________

MAC Address ________________________

I Already Have an Existing High-Speed Internet Access Account

If you have an existing high-speed Internet access account, you must give your cable service provider the serial number and the MAC address of the cable modem. Refer to the serial number and MAC address information listed previously in this section.

Note: You may be able to continue to use your existing e-mail account with your cable modem. Contact your cable service provider for more information.

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