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Introduction
Benefits and Features
Notice for CATV Installers
CATV Installers Notice
In This Guide
IMPORTANT SAFETY INSTRUCTIONS
Heed Warnings
Read, Retain, and Follow These Instructions
Comply With Warnings
Power Warnings
Usage Warnings
Providing Ventilation
Selecting a Proper Location
Cleaning This Product
Protecting This Product From Foreign Objects and Water or Moisture Damage
Accessories Warnings
Avoiding Product Damage
Handling the Battery Pack
Service Warnings
Servicing This Product
Obtaining Service for Product Damage
Checking Product Safety
Lightning
What’s In the Carton
Front Panel Description
Back Panel Description
Where is the Best Location for My Cable Modem
What are the System Requirements for Internet Service
Minimum System Requirements for a PC
Minimum System Requirements for Macintosh
System Requirements for an Ethernet Connection
How Do I Set Up My High-SpeedInternet Access Account
I Do Not Have a High-SpeedInternet Access Account
I Already Have an Existing High-SpeedInternet Access Account
How Do I Connect My Devices to Use the Internet
Connecting and Installing Internet Devices
To connect devices
To install the cable modem for high-speeddata service
How Do I Configure TCP/IP Protocol
Configuring TCP/IP on Your Internet Devices
To configure Windows 95, 98, 98SE, or ME systems
To configure Windows 2000 systems
To configure Windows XP systems
To configure Macintosh systems
How Do I Install USB Drivers
Installing USB Drivers
To install Windows 98SE and Windows ME USB drivers
To install Windows 2000 drivers
To install Windows XP drivers
What are the Requirements for Ethernet Network Devices
How Many Ethernet Network Devices Can I Connect
What are the Wiring Requirements for Ethernet Networking
Do I Need to Configure the TCP/IP Protocol on My Computer
How Do I Select and Place Ethernet Network Devices
Where is the Best Location for My Ethernet Network Devices
How Do I Connect Ethernet Network Devices
Connecting Ethernet Devices
To connect Ethernet devices
What are the Requirements for USB Network Devices
How Many USB Devices Can I Connect
What are the Wiring Requirements
Do I Need to Install USB Drivers on My Computer
How Do I Select and Place USB Network Devices
Where is the Best Location for My USB Network Devices
How Do I Connect USB Network Devices
Connecting USB Devices
To connect USB devices
I cannot connect to the Internet
My cable modem does not register an Ethernet connection
My cable modem does not register a cable connection
I need to renew the IP address on my PC
To renew the IP Address for Windows 95, 98, 98SE, and ME systems
To renew the IP Address for Windows 2000, NT, or XP systems
How Do I Use My Modem for Telephone Service
Contacting Your Local Service Provider
Where Do I Place My Modem for Telephone Service
Where is the Best Location for My Modem
What are the Requirements for Telephone Service
Number of Telephone Devices
Telephone Device Types
Dialing Requirements
Telephone Wiring Requirements
How Do I Install the Modem for Telephone Service
Installing the Cable Modem to Provide Telephone Service
Installation Diagram
To install the cable modem for telephone service
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How Do I Maintain the Battery
Charging the Battery
Using the Modem Without a Battery
Replacing the Battery
Location of the Battery
Removing and Replacing the Battery
How Do I Mount the Cable Modem on a Wall? (Optional)
Before You Begin
Using the Wall-MountingTemplate
Mounting the Cable Modem on a Wall
To mount the cable modem on a wall
Telephone Service Frequently Asked Questions
Frequently Asked Questions
Having Difficulty
Common Troubleshooting Suggestions
The modem does not register a cable connection
There is no dial tone when I lift the telephone handset
Common Troubleshooting Issues
I don’t understand the front panel status indicators
The modem does not register an Ethernet connection
The modem does not register an Ethernet connection after connecting to a hub
The modem does not register a cable connection
Tips for Improved Performance
Check and Correct
Front Panel LED Status Indicator Functions
Initial Power Up, Calibration, and Registration
Normal Operations
Special Conditions
Notices
Trademarks
Disclaimer
Documentation Copyright Notice
Software Use Notice
FCC Compliance
United States FCC Compliance
FCC Declaration of Conformity
Canada EMI Regulation
FCC Part
IC (Industry Canada) Notice
For Information
If You Have Questions