Seagate ST118202LW/LC manual Online services, SeaNET Seagate CompuServe forum

10 Cheetah 18 Installation Guide, Rev. A

asked questions, troubleshooting tips, and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. International callers can reach this automated self-help service by dialing 405-936-1234.

Online services

Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaNET

You can obtain technical information about Seagate products over the Internet from Seagate’s World Wide Web home page (http://w ww.seagate .com) or Seagate’s ftp server (ftp:// ftp.seagate.com). You can also send E-mail with your questions to D i s cS u p p o r t @ S e ag a te . c o m or Ta p e S up p o r t @ Seagate.com.

Seagate CompuServe forum

Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go seagate. This forum provides information similar to that found on SeaBOARD. In addition, you can type questions or browse through previous questions and answers on the forum mes- sages.

SeaBOARD®

SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity, and one stop bit (8-N-1).